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- Tasks: Lead a vibrant bar team and ensure top-notch service in a bustling pub environment.
- Company: Fountain & Ink, a modern British pub in the heart of The South Bank.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Why this job: Be the face of a new pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar settings, with a passion for team leadership.
- Other info: Join a supportive team with great career progression and a fun atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Welcome to Fountain & Ink, a modern British pub in the heart of The South Bank. Join us at our newly-refurbished pub on Stamford Street, just a short walk from the National Theatre, The BFI Film Theatre and Southbank Centre, and accessible from multiple tube stations, including Southwark, Waterloo and Blackfriars.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What’s in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor employer: Fountain and Ink
Contact Detail:
Fountain and Ink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop by Fountain & Ink and soak up the atmosphere. Familiarise yourself with the menu and drinks on offer so you can chat about them during your conversation. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have for impressing the management team. Plus, it’s a great way to get insider info that could give you an edge in your interview.
✨Tip Number 3
Show off your passion for service! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering an unforgettable experience, which is exactly what they're looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It keeps you fresh in their minds and shows that you’re keen on joining the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see your enthusiasm for delivering excellent service and your love for food and drink. Share any relevant experiences that highlight your dedication!
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at Fountain & Ink. Highlight your experience in premium food and bar establishments, and don’t forget to mention any leadership roles you've had. We’re looking for someone who can guide a team, so show us you’ve got what it takes!
Be Authentic: We appreciate authenticity! When writing your cover letter, be yourself and let your personality come through. Share why you want to join our team and what makes you a great fit for our modern British pub vibe. We want to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Fountain & Ink and what we’re all about!
How to prepare for a job interview at Fountain and Ink
✨Know Your Products
Make sure you brush up on the menu and drinks list before your interview. Being able to talk confidently about the seasonal pub menu and craft beers will show that you're genuinely interested in the role and can make great recommendations to customers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team. Prepare examples of how you've successfully led a team in the past, especially in busy environments. Highlight your ability to train and motivate staff to deliver excellent service.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've dealt with customer queries or complaints effectively. This will illustrate your problem-solving skills and your commitment to providing an unforgettable experience for guests.
✨Be Approachable and Open-Minded
During the interview, show that you're open to new ideas and willing to learn. Discuss how you encourage team input and foster a collaborative atmosphere. This aligns perfectly with the pub's culture and values.