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- Tasks: Lead a vibrant bar team and ensure top-notch service in a bustling pub environment.
- Company: Fountain & Ink, a modern British pub in the heart of The South Bank.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Why this job: Be the face of a new pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar establishments with strong leadership skills.
- Other info: Join a supportive team with great career progression and a fun atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Welcome to Fountain & Ink, a modern British pub in the heart of The South Bank. Join us at our newly-refurbished, modern British pub on Stamford Street, just a short walk from the National Theatre, The BFI Film Theatre and Southbank Centre and accessible from multiple tube stations, including Southwark, Waterloo and Blackfriars. It’s the perfect place for drinks and dinner after a day of culture at one of the many nearby theatres and galleries on the South Bank. We serve a seasonal pub menu and have an extensive range of craft beers on draught and many more in the fridge.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What’s in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in London employer: Fountain and Ink
Contact Detail:
Fountain and Ink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Fountain & Ink and soak up the atmosphere. Familiarise yourself with the menu and drinks on offer so you can chat about them during your conversation. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Supervisor role. Plus, it could give you some insider info that’ll help you stand out!
✨Tip Number 3
Show off your leadership skills! During your interview, share specific examples of how you've successfully led a team in the past. Talk about how you’ve trained others or handled tricky situations. This will demonstrate that you’re ready to take charge at Fountain & Ink.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about delivering an unforgettable experience for our customers.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in premium food and bar establishments. We love seeing relevant skills and experiences that align with what we’re looking for in a Supervisor.
Be Personable: Remember, we’re looking for someone who can be the face of our pub. Use your application to showcase your personality and how you connect with others. A friendly tone can go a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fountain & Ink.
How to prepare for a job interview at Fountain and Ink
✨Know Your Products
Make sure you brush up on the menu and drinks list before your interview. Being able to talk confidently about the seasonal pub menu and craft beers will show that you're genuinely interested in the role and can make great recommendations to customers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team, so think of examples from your past experiences where you've successfully led a team or handled a busy shift. Be ready to discuss how you ensure service standards are met and how you support your team.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've dealt with customer queries effectively. Highlight your approach to ensuring an unforgettable experience for guests, as this is key in a busy pub environment like Fountain & Ink.
✨Be Open to Learning
Express your willingness to learn new skills and adapt to the fast-paced environment. Mention any training or development you've pursued in the past, and how you encourage your team to grow, which aligns perfectly with the pub's values.