Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support and solutions to clients while mastering the FoundryOS platform.
- Company: Exciting fintech startup focused on client success and innovation.
- Benefits: Remote work, competitive salary, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in client relationships.
- Qualifications: Experience in technical support and strong communication skills required.
- Other info: Embrace autonomy in a fast-paced environment with great career potential.
The predicted salary is between 36000 - 60000 £ per year.
A startup in financial technology is seeking dedicated individuals for a key technical support role. You will engage directly with clients, providing solutions to their inquiries while gaining in-depth knowledge of the FoundryOS platform. This role emphasizes teamwork, problem-solving, and a strong desire to foster client relationships.
Ideal candidates will have:
- Technical support experience
- Excellent communication skills
- A keen interest in fintech
Join a culture that champions autonomy and growth within a dynamic environment.
Senior Support Engineer — Remote Fintech Client Success in London employer: FoundryOS
Contact Detail:
FoundryOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer — Remote Fintech Client Success in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the fintech space, especially those who have worked in support roles. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Show off your problem-solving skills during interviews. Prepare examples of how you've tackled tough client issues in the past. We want to see your thought process and how you can apply it to our FoundryOS platform.
✨Tip Number 3
Be ready to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms. This is crucial for engaging with clients effectively and ensuring they feel supported.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Support Engineer — Remote Fintech Client Success in London
Some tips for your application 🫡
Show Your Passion for Fintech: When writing your application, let your enthusiasm for fintech shine through! We want to see how your interests align with our mission and the role. Share any relevant experiences or projects that highlight your passion.
Highlight Your Technical Support Experience: Make sure to detail your previous technical support roles in your application. We’re looking for candidates who can demonstrate their problem-solving skills and ability to engage with clients effectively. Use specific examples to showcase your expertise!
Communicate Clearly and Concisely: Since excellent communication is key in this role, ensure your application is well-structured and easy to read. Avoid jargon unless necessary, and focus on clarity. We appreciate straightforwardness and a friendly tone!
Apply Through Our Website: We encourage you to submit your application directly through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at FoundryOS
✨Know Your Tech Inside Out
Make sure you have a solid understanding of the FoundryOS platform and any relevant fintech technologies. Brush up on common technical issues and solutions, as well as recent trends in the fintech space. This will show your potential employer that you're not just interested in the role but are also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since this role involves direct client interaction, practice articulating complex technical concepts in simple terms. Prepare examples from your past experiences where you successfully resolved client issues through effective communication. This will demonstrate your ability to foster strong client relationships.
✨Emphasise Teamwork and Problem-Solving
Be ready to discuss how you've collaborated with others to solve problems in previous roles. Think of specific instances where teamwork led to successful outcomes. This will highlight your ability to work within a dynamic environment and contribute to a culture of growth.
✨Express Your Passion for Fintech
Let your enthusiasm for the fintech industry shine through during the interview. Share what excites you about the sector and how you stay updated on its developments. This will help convey your genuine interest in the role and the company’s mission.
