Head of Product Delivery

At FoundryOS, we\’re big believers in autonomous teams and iterative development. We\’re crazy about continuous improvement and knowledge sharing, and we want people who share our enthusiasm. We strive to always build the right thing and build the thing right, so we place great emphasis on understanding exactly what our clients need and delivering quality products that exceed their expectations. We think that high performing teams operate best through a model of build-it and run-it that comes from a deep curiosity about how our products work and how our clients use them. We use this foundation to build comprehensive product knowledge and industry expertise, but we\’re not dogmatic about it. We operate in multiple build squads that operate independently but align to the same goals and ways of working. We recognise that different drives guide our roadmaps from client needs to commercial strategy to regulatory change and managing those dependencies are made through aligned team decisions. We make client success everyone\’s business — what we are going to do and how we do it are team decisions. We strongly believe that you grow expertise through hands‑on experience, rather than just theoretical knowledge, so our approach to product leadership is designed to give you deep exposure to our products, our clients, and the fintech industry really fast. And really often.

We build our product and tech function with focus on:

• Understanding FoundryOS capabilities, industry needs and client use cases
• Quality is at the heart of everything we do and not just a gate in a process
• Leading product roadmaps, planning and establishing best practices
• Developing expertise in the financial services industry and regulatory environments
• Building and maintaining exceptional client relationships through team excellence
• Zero‑to‑one function building — creating product delivery frameworks, engineering performance systems, and product delivery processes from the ground up

We are looking for an experienced product portfolio leader who combines exceptional people skills with deep product delivery lifecycle understanding and client advocacy. You\’ll drive our product portfolio ensuring alignment across multiple build squads to our roadmaps, needs of clients and commercial drivers. You understand that building exceptional products needs high‑quality and a fast delivery cadence. Your role requires strong analytical acumen, strategic thinking, and the ability to translate coach excellence ways‑of‑working into actionable delivery insights that drive our build teams’ performance.

What You’ll Be Doing

• Define, drive and embed frameworks for delivery teams across planning, estimation and KPI metrics for delivery and quality
• Serve as a client advocate, ensuring their voices are prioritised in product development decisions
• Analyse delivery metrics and quality indicators to identify improvement opportunities and present business cases to product teams
• Collaborate with commercial, implementation and support teams to communicate existing and future client requirements
• Drive roadmap planning with repeatable and measurable outcomes across quarterly cycles
• Oversee complex dependencies between different delivery teams to ensure client deliveries are achieved
• Develop comprehensive delivery processes, knowledge base, and training materials that scale with business growth
• Implement delivery tools and workflows that improve team efficiency and provide clear performance visibility
• Partner with leadership to budgets are managed across delivery teams
• Partner with CTO and the wider group to ensure our Information Security frameworks are managed and our accreditations achieved and maintained

Location

We describe ourselves as “remote but not remote only”. We believe work can be done anywhere but relationships and trust are built best face‑to‑face. And that the best teams take ownership for themselves. We strongly believe our people should decide where they will do the best work for the company. We don’t support presenteeism, nor do we support missing important face‑to‑face meetings to receive an Amazon delivery at home. But if you take ownership of yours and your teams’ deliveries, and will work where you need to be to get the best outcome for the company, whether that be at home, in the office in London, or meeting strategic partners, then you’re for us.

Benefits

• 25 days holiday
• Birthday day off
• Workplace Pension Scheme
• Private Medical Insurance
• Private Dental Insurance
• Group Income Protection
• Group Life Assurance
• 24‑hour mental health support
• Equity Scheme (coming soon!)
• 5+ years Agile product delivery with proven track record of developing high‑performing teams
• Deep understanding of SaaS product development, roadmap planning / analysis, and scalable software development lifecycles
• Knowledge of financial services, fintech, or regulated industries with understanding of compliance requirements
• Exceptional internal communication skills with experience presenting to product and executive teams
• Strong business acumen with data‑driven approach to identifying trends and driving continuous improvement
• Client‑first mindset with genuine passion for client success and collaborative cross‑functional partnership
• Knowledge of information security frameworks including ISO 27001 and/or SOC 2
• Adaptability and comfort with ambiguity in fast‑growing startup environments with strong project‑management skills

At FoundryOS we focus hard on getting the best talent into our team. We are committed to making our recruitment process transparent and simple. We are committed to diversity and will always accommodate your needs during our hiring process. We don\’t use AI or chatbots for interviewing; you will always be talking with a real person.

Step 1: Meet the recruiter
Step 2: First (technical) interview
Step 3: Second (final) interview
Step 4: Decision
We will make a decision and let you know why. We will never ghost you or give you generic feedback.