At a Glance
- Tasks: Answer calls, book appointments, and assist patients in a friendly environment.
- Company: Join a small, welcoming GP practice in East Leeds.
- Benefits: Earn £12.41 per hour, with free parking and potential pay rise.
- Other info: Flexible hours with a supportive team and training opportunities.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: GCSEs in Maths & English; previous GP practice experience preferred.
The predicted salary is between 12 - 12 £ per hour.
Foundry Lane Surgery is looking to appoint a part-time receptionist. We are a small, friendly GP Practice based in East Leeds and are looking for a positive, motivated individual to join our reception team. The ideal candidate will have previous experience of working in a GP practice and knowledge of SystemOne. However, full training will be provided to the right candidate.
Working 19.5 hours per week.
Working Pattern
- Thursday 7.45am - 6.30pm
- Friday 7.45am - 5.30pm
£12.41 per hour (rising to £12.91)
Free parking on site
CLOSING DATE 13.4.26 @ 12PM
Main duties of the job
- Answering telephone
- Booking appointments
- Processing prescription requests
- Responding to patient enquiries face to face / by phone
- Scanning / filing
- Opening and distributing internal / external mail
- Attend target training activities and staff meetings as required
- Provide cover for sickness / annual leave
About us
We are a training practice based in Seacroft Leeds 14. Our small team includes fully qualified doctors, GP Registrars, nursing, admin and reception teams.
Person Specification
- Qualifications: GCSEs or equivalent in Maths & English
- Excellent organisational skills
- Ability to handle pressure in a patient-facing environment
- Flexible approach
- Previous experience of working in a GP Practice
- Knowledge of S1
- IT literate
Experience
- Previous work in a GP Practice on similar face to face customer service role
- Excellent organisational skills
- Ability to handle pressure in a patient-facing environment
- Flexible approach
- Experience of working in primary care / GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Leeds employer: Foundry Lane Surgery
Foundry Lane Surgery is an excellent employer, offering a supportive and friendly work environment in East Leeds. With a focus on employee development, we provide comprehensive training for our reception team, ensuring that all staff feel valued and equipped to succeed. Enjoy the benefits of free on-site parking and a flexible part-time schedule while contributing to a dedicated team that prioritises patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Foundry Lane Surgery. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice makes perfect! If you’ve got an interview lined up, consider doing a mock interview with a friend or family member. This will help you get comfortable with common questions and refine your responses, especially around patient-facing scenarios.
✨Tip Number 3
Show off your skills! During the interview, highlight any relevant experience you have, especially in a GP practice. Talk about how you've handled pressure and provided excellent customer service in the past. This is your chance to shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if you've worked in a GP practice before. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to cover all the key responsibilities mentioned in the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Foundry Lane Surgery
✨Know the Practice
Before your interview, take some time to research Foundry Lane Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Brush Up on SystemOne
Since knowledge of SystemOne is a plus, it’s worth brushing up on this software if you have experience with it. If not, be honest about your willingness to learn and mention any similar systems you've used in the past. Showing enthusiasm for training can set you apart!
✨Prepare for Common Questions
Think about the typical questions you might face, such as how you handle pressure or manage patient enquiries. Prepare specific examples from your previous roles that demonstrate your organisational skills and ability to work in a fast-paced environment.
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Highlight your customer service experience and how you’ve successfully dealt with challenging situations. A friendly, positive attitude can go a long way in making a great impression!
