Foundever® is seeking a Real-Time Analyst to join our UK team, supporting our latest client from a UK-based home setting.
You will monitor real-time call volumes, manage agent schedules, and collaborate with scheduling teams to deliver effective, innovative solutions while maintaining security requirements.
The role offers a permanent full-time contract, 37.5 hours per week, with a salary of £26,500 per year paid monthly, and a Monday–Friday schedule.
#J-18808-Ljbffr