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- Tasks: Support clients by ensuring their success and providing onboarding assistance.
- Company: Join a global leader in customer experience with a focus on client relationships.
- Benefits: Enjoy a competitive salary, flexible remote work, and a supportive team environment.
- Why this job: Make a real difference in clients' success while working from the comfort of home.
- Qualifications: Fluency in French and English, plus experience in customer support or account management.
- Other info: Permanent full-time role with great opportunities for career growth.
The predicted salary is between 24141 - 24141 £ per year.
A global customer experience leader is looking for a French-speaking Customer Service Representative to support their customer success team. This role involves building relationships with clients, ensuring their success with product deployment, and providing onboarding support.
Candidates must be fluent in French and English, with experience in customer support or account management. This is a permanent full-time position with a salary of £24,141 per annum, working Monday to Friday, home-based in the UK.
Remote French-Speaking Customer Success Specialist (UK) in Wideopen employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote French-Speaking Customer Success Specialist (UK) in Wideopen
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your French! Since this role requires fluency, brush up on your language skills. Try role-playing customer scenarios in French to feel more confident during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote French-Speaking Customer Success Specialist (UK) in Wideopen
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about supporting our French-speaking clients, make sure to highlight your fluency in both French and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your skills and experiences align with the Customer Success Specialist role. Mention specific experiences that relate to customer support or account management.
Be Personable: This job is all about building relationships, so let your personality shine through in your application. Share a bit about yourself and why you’re passionate about helping customers succeed with our products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Foundever
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and English, make sure you’re comfortable switching between the two during the interview. Practise common customer service scenarios in both languages to show your versatility and confidence.
✨Know the Company Inside Out
Research the company’s products and services thoroughly. Understand their customer success philosophy and be ready to discuss how you can contribute to their goals. This shows that you’re genuinely interested and prepared.
✨Prepare for Behavioural Questions
Expect questions about your past experiences in customer support or account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you’ve successfully built relationships with clients in the past.
✨Showcase Your Problem-Solving Skills
Customer success is all about resolving issues effectively. Be ready to share examples of how you’ve tackled challenges in previous roles. This will demonstrate your proactive approach and ability to ensure client satisfaction.
