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- Tasks: Support the Quality Systems Manager with administrative tasks and maintain various databases.
- Company: Foundever is a global leader in customer experience, serving over 750 top brands.
- Benefits: Enjoy hybrid work flexibility, corporate perks, and opportunities for personal growth.
- Why this job: Join a dynamic team focused on quality and innovation while making a real impact.
- Qualifications: Attention to detail, strong communication skills, and basic knowledge of office software required.
- Other info: This role offers a mix of remote work and in-office collaboration once a week.
The predicted salary is between 24000 - 36000 £ per year.
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Quality Systems Assistant / Office Admin, Galashiels
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Client:
Foundever
Location:
Galashiels, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0def680fbd59
Job Views:
4
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Quality Systems Assistant / Office Admin
Req ID#: 144327 Location:
Galashiels
Category: Administrative Custom Field 4: Kallidus
Quality Systems Assistant / Office Admin
Req ID#: 144327 Location:
Galashiels
Category: Administrative Custom Field 4: Kallidus Required Language
English
Employment Type
Full time
Contract Type
Permanent
Description
About Foundever ??
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??
Quality Systems Assistant / Office Admin
This is a hybrid role and would be mainly work at home however 1 day a week in office in Galashiels is required.
Main responsibilities will include:
Office Admin duties
Key Skills:
Security Compliance
Employees are required to maintain compliance with Foundever safety, security, and privacy programs. Responsible for being an active participant in the Foundever safety, security and privacy programs to protect Foundevers business operations, facilities, and physical and intellectual property and to ensure a safe and secure working environment for all Foundevers employees.
Ethics Compliance
Foundever is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company\’s policies. Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to Foundever’s policies on ethics and integrity.
Job Segment: Medical Office Assistant, System Administrator, Administrative Assistant, Clerical, Database, Administrative, Technology
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Quality Systems Assistant / Office Admin employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Systems Assistant / Office Admin
✨Tip Number 1
Familiarise yourself with ISO standards relevant to the role, such as ISO 9001 and ISO 14001. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality systems.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This is crucial for a role that involves updating databases and monitoring actions.
✨Tip Number 3
Highlight any experience you have with administrative duties or customer service roles. Being able to communicate effectively and provide support is key in this position, so be ready to discuss relevant experiences.
✨Tip Number 4
Research Foundever’s values and recent initiatives, especially around customer experience and environmental efforts. This knowledge will help you align your answers during the interview and show that you're genuinely interested in the company.
We think you need these skills to ace Quality Systems Assistant / Office Admin
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Quality Systems Assistant / Office Admin position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that emphasises your relevant skills, such as attention to detail, organisational abilities, and communication skills. Use specific examples from your past experiences that demonstrate your capability in administrative support and quality systems.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in Foundever and how your background makes you a suitable candidate for the position. Be sure to address any specific qualifications mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Foundever
✨Know the Quality Standards
Familiarise yourself with ISO 9001, ISO 14001, and other relevant quality standards. Be prepared to discuss how these standards apply to the role and share any experiences you have in maintaining compliance.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Prepare examples of how you've successfully prioritised tasks or managed databases in previous roles, as this is crucial for the Quality Systems Assistant position.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated in past roles, especially in administrative contexts.
✨Prepare for Hybrid Work Questions
As this is a hybrid role, be ready to discuss your experience working from home and how you stay productive. Share strategies you use to maintain communication and collaboration while working remotely.
