Foundever is hiring a Quality Analyst to support process improvements and drive an outstanding customer experience from a UK remote location. You will influence teams at manager level and above, delivering calibrations, audits and coaching to ensure service quality aligns with client standards.
The role requires excellent English communication, strong quality background, and the ability to deliver regular insight through reporting and training.
Quality Coach & Analyst – Remote CX Excellence employer: Foundever
At Foundever®, we pride ourselves on being an exceptional employer, offering a supportive and award-winning culture that prioritises employee growth and recognition. With opportunities for progression and a commitment to work-life balance, our remote roles allow you to thrive while representing iconic brands from the comfort of your home. Join us to be part of a dynamic team where 84% of our associates experience career advancement and make a meaningful impact in customer satisfaction.
