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For Companies At a Glance
- Tasks: Support HR processes and enhance employee satisfaction in a dynamic environment.
- Company: Join Foundeverâ„¢, a global leader in customer experience with a vibrant team culture.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact on employee relations and drive positive change in the workplace.
- Qualifications: Prior HR experience or relevant degree; strong communication and problem-solving skills.
- Other info: Opportunity to work in a fast-paced, energetic setting with excellent career growth.
The predicted salary is between 28800 - 48000 £ per year.
About Us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
About the Role
As a Foundever HR Business Partner you will support the UK Team in providing a high-quality and proactive support service to the business. You will meet both corporate and statutory requirements, encompassing all aspects of resourcing, employee relations, employee development and reward, and adding value in support of the company’s business objectives. This role is based in Newcastle and is a Fixed Term contract for 1 year.
Primary Responsibilities
- Provide guidance and support to Operations on Human Resource best practice ensuring proactive delivery of HR processes and consistent measurement across the sites.
- Act as the first point of contact for line managers on all HR related issues, in particular: Absence Management, Performance Management, Capability, Discipline and Grievance, Non-agent Recruitment and Selection, Employment Law, Employee Relations, Human Resource Policies and Procedures.
- Attend cross-site operations meetings and provide support on HR-related issues, in particular, providing advice and agreeing on actions in relation to absence management and conduct issues.
- Support the wider team in providing advice and guidance to the site leadership team on best practices, compliance with employment legislation, and internal security and audit procedures.
- Work across multi-disciplined Operations teams to lead and influence the delivery of HR policies and procedures, employee satisfaction and employee relations.
- Work closely with the site teams, in the development of a performance-driven culture, which encourages individual ownership of results and associate development.
- Support the HR Team in ensuring that the company remains fully compliant with changes to employment law and practices and that these practices are implemented consistently.
- Support the HR Team in implementing appropriate actions to raise associate satisfaction levels and ensure regular two-way feedback is undertaken with associates.
- Support the HR Team in ensuring attendance and attrition are effectively managed and reviewed, with remedial actions taken where necessary.
- Contribute fully to the business planning process and ensure Human Resources Strategy is aligned to business goals.
- Support and deliver HR related projects.
- Support EverConnect initiatives at a local and regional level.
- Take personal responsibility to understand and comply with all company and client security requirements and policies.
Experience Requirements
- Prior experience in HR or relevant degree.
- Experience in supporting changes of business process.
Skills Requirements
- Excellent knowledge of current employment legislation.
- Excellent communication, interpersonal, facilitation and influencing skills.
- Ability to work with employees at all levels.
- Ability to support change initiatives, with a good understanding of the principles of change management.
- Strong skills in problem-solving, conflict resolution, motivation and negotiation.
- Assertive with a can-do attitude.
- Attention to detail and ability to work within a fast-paced, highly energetic environment.
- Able to make positive contributions towards business improvement and teamwork.
- Highly computer literate.
HR Business Partner in Newcastle upon Tyne employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Business Partner in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Foundever or in the HR field on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Foundever’s values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture.
✨Tip Number 3
Practice common HR scenarios and how we’d handle them. Being able to demonstrate our problem-solving skills in real-life situations can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace HR Business Partner in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Business Partner role. Highlight your relevant experience and skills that match the job description. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've positively impacted previous teams or projects. We’re all about results here at Foundever!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Foundever
✨Know Your HR Stuff
Make sure you brush up on current employment legislation and HR best practices. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you’re ready to tackle real-world HR challenges.
✨Showcase Your Communication Skills
As an HR Business Partner, communication is key. Prepare examples of how you've effectively communicated with different levels of staff in previous roles. This could be anything from resolving conflicts to delivering training sessions.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to employee relations or performance management. Think through your approach to these scenarios beforehand, so you can demonstrate your problem-solving skills and assertiveness.
✨Align with Company Values
Research Foundeverâ„¢ and understand their mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals, especially in terms of enhancing employee satisfaction and compliance.
