At a Glance
- Tasks: Handle calls and resolve customer queries with a proactive approach.
- Company: Join the NHS and be part of a supportive team.
- Benefits: Enjoy casual dress, employee discounts, and flexible pay options.
- Other info: Remote work after training with great career growth potential.
- Why this job: Make a difference in people's lives while developing your skills.
- Qualifications: No experience needed; just bring your computer skills and flexibility.
The predicted salary is between 24784 - 24784 £ per year.
The start date for this role will not be until the end of July/August 2026.
What You’ll Do
- Deal with inbound/outbound calls in a quick and timely manner.
- Take ownership of challenging calls and use appropriate methods to resolve them.
- Accurately record and update client systems.
- Manage and protect customer information in line with GDPR.
- Proactively keep knowledge up to date using approved training resources in line with campaign needs.
What We Offer
- Full-time position remote after training (37.5 hours per week).
- Paid training.
- Annual salary of £24,784.50, paid monthly.
- Temporary 3-month contract.
Benefits
- Casual dress.
- Employee discount.
- On-site parking.
Wagestream
- Use flexible pay to receive pay throughout the month.
- Track shifts, earnings and spending in one place.
- Build a rainy-day pot to reduce financial stress and reward yourself in the future.
- Benefits checker to calculate possible government support.
- Chat to a financial coach for expert guidance.
- Get discounts on shopping with vouchers.
Commute
Must reliably commute to Motherwell, ML1 4WQ before starting work.
Location & Dates
Work location: In person. Expected start dates: July/August 2026 – several start dates.
Requirements
- Computer literacy and ability to work flexible hours (37.5 hours over 7 days).
- Experience is not required; training will be provided.
Customer Service Advisor NHS in Motherwell employer: Foundever
Foundever in Kingston is an exceptional employer that prioritises a people-first approach, fostering a supportive and collaborative work culture. With competitive salaries, monthly bonuses, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to outstanding customer experiences. The on-site role allows for meaningful interactions within a vibrant team, making it a rewarding place to build a career.
