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- Tasks: Engage with customers over the phone, upselling services and delivering excellent customer service.
- Company: Join Foundever®, a vibrant team in Manchester with a focus on inclusivity.
- Benefits: Earn a competitive salary plus uncapped commission, with amazing perks and discounts.
- Why this job: Kickstart your sales career in a dynamic environment with great training and growth opportunities.
- Qualifications: Motivated individuals with strong communication skills and a passion for hitting targets.
- Other info: Enjoy hybrid working options after probation and a supportive team culture.
The predicted salary is between 24784 - 24784 ÂŁ per year.
Salary: ÂŁ24,784.50 per annum, plus uncapped commission (ÂŁ400 per month OTC)!
Location: Didsbury, Manchester, M20 2RY (hybrid working option available post-probation – 6 months)
Working Hours: Monday to Friday, 08:00 to 21:00, & Saturday, 09:00 to 18:00
Contract Duration: Permanent, full-time (37.5 hours per week)
Training: 3 weeks plus 2 weeks gradbay (fully paid)
Foundever® is seeking Inbound Telesales Advisors to join our vibrant team in Manchester, working on behalf of one of our largest telecommunications clients! If you’re on the search for your next sales opportunity, we want to hear from YOU!
Please note that we are unfortunately not able to offer sponsorship for this role.
What will I be doing?
As an Inbound Telesales Advisor with Foundever®, you will take incoming calls from potential customers and upsell them the TV, phone, broadband and mobile services they want and need. You will listen carefully to each potential customer’s needs and use your knowledge of our products and services to find the right solutions every time. You will have the passion to sell our client's products to new and existing customers over the telephone, whilst delivering great customer service and being an advocate for our client's brand and its products. You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances.
What we’re looking for:
- Ability to commute to our office at Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY
- Confidence to contact customers directly, including cold calling
- Highly motivated, resilient and thrive on outperforming targets
- Comfortable working in a target driven environment
- Desire to deliver great customer service and passion to smash your targets and objectives
- Responsible, reliable, punctual and fun
- Ability to use a PC and good keyboard skills
- Great communication and listening skills along with the ability to demonstrate Foundever's purpose and values
It would be great if you also have:
- Knowledge of working within a call centre environment
- Experience in data entry
What we’re offering:
- On target commission (OTC) of ÂŁ400 per month plus uncapped commissions for overachievement on top of your base salary of ÂŁ24,784.50 per annum
- Amazing additional incentives
- Unbeatable deals on mobile, broadband, TV and home phone services
- Great deals for your friends and family
- Corporate discounts available
- Pension Scheme
- Weekly pay and monthly commission
- A permanent contract, 37.5 hours per week on a rotational shift pattern
- Flexible shifts, working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays
- A hybrid role, working at home and onsite (after the successful completion of probation, minimum 6 months)
- Full computer kit provided (desktop set up)
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognise and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as permitted by UK legislation and then destroyed.
Inbound Telesales Advisor in Manchester employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Telesales Advisor in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on Foundever® and their products. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your sales pitch! Since you'll be upselling services, it’s crucial to be confident in your communication. Role-play with a friend or family member to get comfortable with handling objections and closing the deal.
✨Tip Number 3
Show off your customer service skills! During the interview, share examples of how you've gone above and beyond for customers in the past. This will highlight your ability to deliver great service while hitting targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Inbound Telesales Advisor in Manchester
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see that you’re excited about the opportunity to upsell and provide great customer service. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills in communication and resilience, and don’t forget to mention any experience in a target-driven environment. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Inbound Telesales Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Foundever
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with the telecommunications products and services offered by Foundever®. Understanding what you're selling will help you answer questions confidently and show your passion for the role.
✨Practice Your Listening Skills
As an Inbound Telesales Advisor, listening is key. During the interview, demonstrate your ability to listen carefully and respond thoughtfully. You might even want to practice with a friend or family member to hone this skill.
✨Show Your Sales Passion
Be ready to share examples of how you've successfully sold products or services in the past. Highlight your motivation to hit targets and how you handle challenges. This will show that you have the right mindset for a target-driven environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if Foundever® is the right fit for you.