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- Tasks: Engage with customers, upselling TV, phone, broadband, and mobile services over the phone.
- Company: Join Foundever®, a vibrant team in Manchester with a focus on customer service.
- Benefits: Earn a competitive salary plus uncapped commission and enjoy flexible hybrid working.
- Why this job: Kickstart your sales career with great training and the chance to earn more!
- Qualifications: Motivated individuals with good communication skills and a passion for sales.
- Other info: Enjoy amazing perks, corporate discounts, and a supportive, inclusive work environment.
The predicted salary is between 24784 - 24784 £ per year.
Salary: £24,784.50 per annum, plus uncapped commission (£400 per month OTC)!
Location: Didsbury, Manchester, M20 2RY (hybrid working option available post-probation – 6 months)
Working Hours: Monday to Friday, 08:00 to 21:00, & Saturday, 09:00 to 18:00
Contract Duration: Permanent, full-time (37.5 hours per week)
Training: 3 weeks plus 2 weeks gradbay (fully paid)
Foundever® is seeking Inbound Telesales Advisors to join our vibrant team in Manchester, working on behalf of one of our largest telecommunications clients! If you’re on the search for your next sales opportunity, we want to hear from YOU!
Please note that we are unfortunately not able to offer sponsorship for this role.
What will I be doing?
As an Inbound Telesales Advisor with Foundever®, you will take incoming calls from potential customers and upsell them the TV, phone, broadband and mobile services they want and need. You will listen carefully to each potential customer’s needs and use your knowledge of our products and services to find the right solutions every time.
You will have the passion to sell our client's products to new and existing customers over the telephone, whilst delivering great customer service and being an advocate for our client's brand and its products. You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances.
What We're Looking For
- It’s really important you are able to commute to our lovely office, so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY
- You’ll have the confidence to contact customers directly, including cold calling customers and handle incoming calls.
- Be highly motivated, resilient and thrive on outperforming targets.
- You’ll be comfortable working in a target driven environment.
- You’ll have the desire to deliver great customer service and the passion to smash your targets and objectives.
- We want people who are responsible, reliable, punctual and fun.
- You’ll have the ability to use a PC and have good keyboard skills.
- To have great communication and listening skills along with the ability to demonstrate Foundever's purpose and values.
It Would Be Great If You Also Have
- Knowledge of working within a call centre environment.
- Experience in data entry.
What We’re Offering
- On target commission (OTC) of £400 per month plus uncapped commissions for overachievement on top of your base salary of £24,784.50 per annum.
- Amazing additional incentives.
- Unbeatable deals on mobile, broadband, TV and home phone services.
- Great deals for your friends and family.
- Corporate discounts available.
- Pension Scheme.
- Weekly pay and monthly commission.
- A permanent contract, 37.5 hours per week on a rotational shift pattern.
- Flexible shifts, you will be working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays.
- A hybrid role, working at home and onsite (after the successful completion of probation, minimum 6 months).
- Full computer kit provided (desktop set up).
Apply Now! We look forward to reviewing your application.
Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognise and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at Recruitment.Manchester@foundever.com. Please note this email address may not be used to submit applications, and applications will only be considered if they are submitted via the 'Apply now' button on this advert. Any applications sent to this email address will not be considered.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as permitted by UK legislation and then destroyed.
Hybrid Inbound Telesales Advisor - Uncapped Commission in Manchester employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Inbound Telesales Advisor - Uncapped Commission in Manchester
✨Tip Number 1
Get to know the company and its products inside out! When you’re on that call, showing genuine enthusiasm for what you’re selling can really make a difference. It’s all about connecting with the customer and making them feel valued.
✨Tip Number 2
Practice your pitch! Role-playing with a friend or family member can help you get comfortable with the sales process. The more you practice, the more confident you’ll be when it’s time to take those calls.
✨Tip Number 3
Don’t shy away from asking questions during your training. The more you understand the ins and outs of the products, the better you’ll be at upselling. Plus, it shows you’re keen and ready to learn!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. We’re excited to hear from you and can’t wait to see how you can contribute to our vibrant team!
We think you need these skills to ace Hybrid Inbound Telesales Advisor - Uncapped Commission in Manchester
Some tips for your application 🫡
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! We want to see that you’re excited about the opportunity to upsell and provide great customer service.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application via the 'Apply now' button on our advert. This ensures we receive your application properly and can review it quickly!
How to prepare for a job interview at Foundever
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with the telecommunications products and services that Foundever® offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met or exceeded targets. Use specific examples to illustrate your ability to upsell and provide excellent customer service, as these are key aspects of the Inbound Telesales Advisor role.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging with the interviewer. Reflect on their questions and respond thoughtfully. This will highlight your ability to understand customer needs, which is crucial for the role.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play exercises where you might have to handle a mock call. Prepare by practising how to approach different customer scenarios, focusing on upselling while maintaining a friendly and helpful tone.