Foundever® is seeking a dedicated Team Manager to lead a team of Customer Success Representatives in a fast-paced contact centre environment. You will drive performance, coaching, and customer excellence across shifts in a hybrid-working setting.
You’ll manage attendance, KPIs, and employee development while delivering HR solutions and ensuring high client satisfaction. Prior experience in a supervisory role is essential.
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Hybrid Contact Centre Team Manager – Lead & Inspire in London employer: Foundever
At Foundever®, we pride ourselves on being an exceptional employer, offering a supportive and award-winning culture that prioritises employee growth and recognition. With opportunities for progression and a commitment to work-life balance, our remote roles allow you to thrive while representing iconic brands from the comfort of your home. Join us to be part of a dynamic team where 84% of our associates experience career advancement and make a meaningful impact in customer satisfaction.
