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For Companies At a Glance
- Tasks: Drive revenue growth by identifying and closing new business opportunities in BPO and Digital Operations.
- Company: Join Foundever, a leader in reinventing customer experience with a global presence.
- Benefits: Competitive pay, comprehensive benefits, and opportunities for professional development.
- Why this job: Make a real impact in a dynamic environment while working with top brands worldwide.
- Qualifications: 10+ years in Sales and Business Development with proven success in exceeding targets.
- Other info: Enjoy a flexible work environment with a supportive team focused on collective success.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Foundever® is the next-generation services leader reinventing customer experience (CX). Built on diverse and proven industry experience, we proudly combine the latest in digital operations with a 150,000-strong, people-led workforce across +45 countries. Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters.
The Business Development Director will be responsible for driving revenue growth by identifying, developing, and closing new business opportunities within the BPO and Digital Operations space. This role requires a strategic, hands-on sales leader with deep experience selling complex services to CxO stakeholders in fast-paced, high-growth environments.
Key Responsibilities
- Drive new business acquisition and revenue growth across BPO and Digital Operations offerings, including CX, Analytics, and related services.
- Own the end-to-end sales lifecycle: lead identification, opportunity qualification, solution scoping, deal shaping, commercial negotiation, and closure.
- Build and scale channel routes to market, including partnerships, alliances, and indirect sales models, particularly in young or high-growth organizations.
- Engage and influence CxO-level stakeholders to position value-led, outcome-driven solutions.
- Develop tailored client proposals, including RFP and RFI responses, ensuring commercial viability and alignment with client objectives.
- Collaborate closely with delivery, solutioning, finance, and legal teams to design compelling, executable solutions.
- Create structure in a dynamic environment by managing multiple priorities, pipelines, and stakeholders simultaneously.
- Maintain a strong understanding of market trends, competitor landscape, and emerging opportunities within Financial Services and Technology sectors.
- Accurately forecast pipeline and revenue, ensuring disciplined CRM and reporting practices.
Required Experience & Qualifications
- 10+ years of experience in Sales and Business Development within BPO, Digital Operations, or related services.
- Proven success in driving growth and consistently exceeding revenue targets.
- Strong experience selling complex, multi-year, multi-service engagements.
- Demonstrated ability to build and execute routes to market in high-growth or early-stage organizations.
- Deep expertise in strategic sales, including negotiation and influence at the CxO level.
- Hands-on experience managing the full sales cycle, from deal origination through closure.
- Strong background in developing client proposals, RFPs, and RFIs.
- Excellent communication, presentation, and stakeholder management skills.
- Preferred experience selling into Financial Services and Technology verticals.
- Comfortable operating in a fast-paced, ambiguous environment with a “roll-up-your-sleeves” mindset.
Our Offer
- Competitive compensation and comprehensive benefits.
- A dynamic work environment where your ideas are heard, and you have a direct impact on the company's success.
- Opportunities for further education and professional development.
- A dedicated and supportive team focused on achieving success together.
- Fully remote or hybrid working is available.
Director of Business Development in London employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Business Development in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Director of Business Development role. A personal touch can go a long way, so don’t hesitate to slide into DMs or ask for introductions.
✨Tip Number 2
Research is key! Dive deep into Foundever’s recent projects and achievements. This will not only help you tailor your pitch but also show that you’re genuinely interested in what they do. Plus, it’ll give you some great talking points during interviews!
✨Tip Number 3
Practice your pitch! Prepare a compelling narrative about your experience in driving revenue growth and managing complex sales cycles. Make sure you can clearly articulate how your skills align with the needs of the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Foundever. Let’s get you that interview!
We think you need these skills to ace Director of Business Development in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Director of Business Development role. Highlight your experience in driving revenue growth and managing complex sales cycles, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter should tell a story about your journey in business development. Use it to showcase your strategic thinking and how you've successfully engaged CxO-level stakeholders in the past.
Showcase Relevant Achievements: Don’t just list your responsibilities; highlight specific achievements that demonstrate your ability to exceed revenue targets and build successful routes to market. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Foundever
✨Know Your Numbers
As a Director of Business Development, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific figures from your past roles, such as how much you exceeded targets by or the size of deals you've closed. This shows you’re results-driven and understand the financial impact of your work.
✨Understand the Market Landscape
Familiarise yourself with the latest trends in BPO and Digital Operations, especially within Financial Services and Technology. Being able to discuss current market dynamics and how they affect potential clients will position you as a knowledgeable candidate who can provide valuable insights.
✨Tailor Your Approach
When discussing your experience, make sure to highlight examples that align with Foundever's focus on customer experience and technology-led solutions. Prepare to share tailored client proposals you've developed, showcasing your ability to meet client objectives and deliver value.
✨Engage with CxO-Level Insights
Since this role involves influencing CxO stakeholders, practice articulating your strategic vision clearly and confidently. Think about how you can position value-led solutions and be ready to discuss how you've successfully navigated complex negotiations in the past.
