People-First Contact Centre Team Manager in Kingston

People-First Contact Centre Team Manager in Kingston

Kingston Full-Time 40500 - 49500 £ / year (est.) No working from home possible
Foundever

At a Glance

  • Tasks: Lead and inspire a team to deliver outstanding customer experiences.
  • Company: Join Foundever®, a people-first company focused on customer success.
  • Benefits: Permanent, full-time role with opportunities for growth and development.
  • Other info: Start ASAP in a dynamic and supportive work environment.
  • Why this job: Make a real difference by coaching and motivating your team.
  • Qualifications: Experience in team management and a passion for customer service.

The predicted salary is between 40500 - 49500 £ per year.

Foundever® is seeking a Team Manager to lead a fifteen-strong Customer Success team on the Intuit account in Kingston.

You will coach, develop and motivate colleagues to deliver exceptional customer experiences and meet financial, operational and quality targets.

You’ll manage performance, attendance and wellbeing, support collaboration with other departments and ensure actions from employee surveys drive improvements.

Start ASAP; permanent, full-time role.

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People-First Contact Centre Team Manager in Kingston employer: Foundever

Foundever in Kingston is an exceptional employer that prioritises a people-first approach, fostering a supportive and collaborative work culture. With competitive salaries, monthly bonuses, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to outstanding customer experiences. The on-site role allows for meaningful interactions within a vibrant team, making it a rewarding place to build a career.

Foundever

Contact Details:

Foundever Recruitment Team

We think you need these skills to ace People-First Contact Centre Team Manager in Kingston

Coaching Skills
Team Leadership
Customer Experience Management
Performance Management
Attendance Management
Wellbeing Support
Collaboration Skills