Fintech Operations Manager – Hybrid, Drive Client Success in Kingston
Fintech Operations Manager – Hybrid, Drive Client Success

Fintech Operations Manager – Hybrid, Drive Client Success in Kingston

Kingston Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead teams to enhance client satisfaction and operational excellence in fintech.
  • Company: Dynamic fintech company focused on client success and innovation.
  • Benefits: Competitive salary, bonus structure, and hybrid work model.
  • Why this job: Make a real impact by driving client success in a thriving industry.
  • Qualifications: Experience in operations management and strong leadership skills.
  • Other info: Join a supportive team with opportunities for professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A customer experience leader in Kingston upon Thames is seeking an experienced Operations Manager to drive client satisfaction and operational excellence. The ideal candidate will manage multiple teams, ensuring adherence to performance indicators and achieving profitability goals.

Responsibilities include leading service delivery for a global fintech client, and a commitment to fostering strong client relationships. This is a full-time permanent role with a competitive salary and benefits including a bonus structure.

Fintech Operations Manager – Hybrid, Drive Client Success in Kingston employer: Foundever

As a leading customer experience provider in Kingston upon Thames, we pride ourselves on being an excellent employer that values innovation and teamwork. Our hybrid work culture promotes flexibility while ensuring our employees have access to comprehensive benefits, including a competitive salary and bonus structure, alongside ample opportunities for professional growth and development. Join us to be part of a dynamic team dedicated to driving client success in the fintech sector.
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Contact Detail:

Foundever Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fintech Operations Manager – Hybrid, Drive Client Success in Kingston

Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.

Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their challenges and think about how your experience can help drive client success. We want you to shine when it’s your turn to impress!

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've managed teams and improved performance in past roles. We love hearing about real examples that demonstrate your ability to foster strong client relationships.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make an impact in the fintech world.

We think you need these skills to ace Fintech Operations Manager – Hybrid, Drive Client Success in Kingston

Client Relationship Management
Operational Excellence
Performance Management
Team Leadership
Service Delivery
Profitability Analysis
Customer Experience Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Fintech Operations Manager. Highlight your experience in managing teams and driving client satisfaction, as these are key for us at StudySmarter.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for fintech and how you can contribute to our mission of operational excellence. Be sure to mention specific examples from your past roles.

Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve client satisfaction scores or streamline operations? We love numbers that tell a story about your impact!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Foundever

Know Your Fintech Inside Out

Before the interview, make sure you brush up on the latest trends and challenges in the fintech industry. Understanding the specific needs of clients in this sector will show that you're not just a manager, but a knowledgeable leader who can drive client success.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate and guide multiple teams towards achieving performance indicators and profitability goals. This will demonstrate your capability to lead service delivery effectively.

Emphasise Client Relationships

Be ready to discuss how you've built and maintained strong client relationships in previous roles. Share specific strategies you've used to enhance client satisfaction, as this is crucial for the Operations Manager role. It’s all about showing that you can be the bridge between the company and its clients.

Prepare Questions That Matter

Think of insightful questions to ask during the interview. Inquire about the company's approach to client success and operational excellence. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.

Fintech Operations Manager – Hybrid, Drive Client Success in Kingston
Foundever
Location: Kingston

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  • Fintech Operations Manager – Hybrid, Drive Client Success in Kingston

    Kingston
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Foundever

    100-200
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