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- Tasks: Support QuickBooks users with software and sales assistance for an amazing customer experience.
- Company: Join a global leader in customer experience based in Kingston, UK.
- Benefits: Earn £28,002 annually with hybrid working options and great perks.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer success are essential.
- Other info: Great opportunity for growth in a fast-paced environment.
The predicted salary is between 28002 - 28002 £ per year.
A global leader in customer experience is hiring a Customer Success Expert in Kingston, UK. The role involves supporting QuickBooks users by providing software and sales assistance, while ensuring a superior customer experience.
Ideal candidates will possess strong communication skills, adaptability, and a customer-obsessed mindset. This full-time role offers competitive pay at £28,002 annually along with hybrid working options and other benefits.
Interested candidates are encouraged to apply through the provided link for an opportunity to grow in a dynamic environment.
Customer Success Pro – QuickBooks (Hybrid) in Kingston employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Pro – QuickBooks (Hybrid) in Kingston
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer success and QuickBooks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your customer-obsessed mindset during interviews! Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Success Pro – QuickBooks (Hybrid) in Kingston
Some tips for your application 🫡
Show Your Customer Obsession: When writing your application, make sure to highlight your passion for customer success. We want to see how you've gone above and beyond to ensure a great experience for customers in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Customer Success Pro role. We love seeing candidates who take this extra step!
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Remember, the best way to apply is through our website. It ensures your application gets to us directly and allows you to keep track of your progress. We can’t wait to hear from you!
How to prepare for a job interview at Foundever
✨Know Your QuickBooks Inside Out
Make sure you’re familiar with QuickBooks and its features. Brush up on common issues users face and how to resolve them. This will show your potential employer that you’re not just a customer service expert, but also a knowledgeable resource for their clients.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you’ve successfully resolved customer issues or provided support. This will highlight your strong communication skills, which are crucial for this role.
✨Emphasise Your Customer-Obsessed Mindset
Prepare to discuss how you prioritise customer satisfaction in your work. Share specific instances where you went above and beyond to ensure a great customer experience. This will resonate well with the company’s focus on superior customer service.
✨Be Ready for Adaptability Questions
Expect questions about how you handle change and adapt to new situations. Think of examples where you’ve had to adjust your approach quickly, especially in a customer service context. This will demonstrate your flexibility and readiness to thrive in a dynamic environment.
