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For Companies At a Glance
- Tasks: Provide top-notch software support to accountants and small business owners.
- Company: Leading customer experience provider in Kingston with a focus on innovation.
- Benefits: Salary up to £30,000, hybrid working model, and great perks.
- Why this job: Join a dynamic team and help customers succeed while using your language skills.
- Qualifications: Fluency in English and another language, plus strong communication skills.
- Other info: Permanent, full-time role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading customer experience provider in Kingston is seeking a Multilingual Customer Success Expert. This permanent, full-time position involves providing software support to accountants and small business owners in both English and another language.
Candidates should be fluent in English and either Italian, Spanish, French, or German, embody customer obsession, and possess strong communication skills.
The role offers a salary of up to £30,000 per annum, along with a hybrid working model and various benefits.
Multilingual Fintech Customer Success Pro in Kingston upon Thames employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Fintech Customer Success Pro in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in the fintech and customer success space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer success roles and practice your answers. We recommend using the STAR method to structure your responses – it helps you showcase your skills effectively.
✨Tip Number 3
Show off your language skills! If you're fluent in another language, make sure to highlight that during interviews. It’s a big plus for this role, so don’t be shy about demonstrating your multilingual abilities.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Multilingual Fintech Customer Success Pro in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone multilingual, make sure to highlight your fluency in English and your other language right at the top of your application. We want to see how you can connect with our diverse clientele!
Emphasise Customer Obsession: In your application, share specific examples of how you've gone above and beyond for customers in the past. We love candidates who embody customer obsession, so let us know how you’ve made a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the job description. We appreciate when candidates take the extra step to show they’re a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Foundever
✨Show Off Your Language Skills
Since the role requires fluency in English and another language, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages to show your comfort and proficiency.
✨Know the Product Inside Out
Familiarise yourself with the software and services offered by the company. Understanding how these tools help accountants and small business owners will allow you to answer questions confidently and show your customer obsession.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you successfully resolved customer issues. Be ready to discuss these scenarios, focusing on your communication skills and how you ensured customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
