At a Glance
- Tasks: Support QuickBooks users with software and sales assistance for an amazing customer experience.
- Company: Join a global leader in customer experience based in Kingston, UK.
- Benefits: Earn £28,002 annually with hybrid working options and great perks.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Exciting growth opportunities in a fast-paced environment.
The predicted salary is between 28002 - 28002 £ per year.
A global leader in customer experience is hiring a Customer Success Expert in Kingston, UK. The role involves supporting QuickBooks users by providing software and sales assistance, while ensuring a superior customer experience.
Ideal candidates will possess strong communication skills, adaptability, and a customer-obsessed mindset. This full-time role offers competitive pay at £28,002 annually along with hybrid working options and other benefits.
Interested candidates are encouraged to apply through the provided link for an opportunity to grow in a dynamic environment.
Customer Success Pro – QuickBooks (Hybrid) in Kingston upon Thames employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Pro – QuickBooks (Hybrid) in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on showcasing our customer success skills and how we can enhance the QuickBooks user experience.
✨Tip Number 3
Show off your adaptability! Think of examples where you've successfully navigated challenges in customer service. This will highlight our customer-obsessed mindset.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Customer Success Pro – QuickBooks (Hybrid) in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Success Pro role. Highlight your communication skills and any experience with QuickBooks or customer support to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your adaptability can contribute to our team. Keep it engaging and personal!
Showcase Your Customer-Obsessed Mindset: In your application, give examples of how you've gone above and beyond for customers in the past. We love candidates who put the customer first, so let us see that passion come through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Foundever
✨Know Your QuickBooks Inside Out
Make sure you’re familiar with QuickBooks and its features. Brush up on common issues users face and how to resolve them. This will show your potential employer that you’re not just a customer service expert, but also a knowledgeable resource for their clients.
✨Show Off Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and effectively. Practice explaining complex concepts in simple terms, as this is crucial for helping customers understand the software. Use examples from past experiences where you successfully communicated with clients.
✨Emphasise Your Customer-Obsessed Mindset
Prepare to discuss how you prioritise customer satisfaction in your work. Share specific instances where you went above and beyond to ensure a great experience for a customer. This will resonate well with the company’s focus on superior customer experience.
✨Be Ready for Adaptability Questions
Expect questions about how you handle change and adapt to new situations. Think of examples where you successfully navigated challenges or changes in your previous roles. This will highlight your flexibility and readiness to thrive in a dynamic environment.