At a Glance
- Tasks: Lead the strategy and transformation of digital workplace and cloud platforms.
- Company: Foundever™, a global leader in customer experience with 150,000 associates.
- Benefits: Competitive salary, remote work, and continuous learning opportunities.
- Other info: Collaborative culture with opportunities for travel and professional growth.
- Why this job: Work on cutting-edge AI technologies and make a real impact.
- Qualifications: 10+ years in enterprise architecture and cloud technologies.
The predicted salary is between 75600 - 92400 £ per year.
About Foundever ™
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Summary
We’re looking for an experienced Digital Workplace & Cloud Architect to lead the strategy, architecture, and transformation of our enterprise digital workplace, collaboration, endpoint, identity, and cloud platforms. Reporting to the Principal Global Architect, you’ll define enterprise standards, drive large-scale transformation initiatives, and deliver secure, scalable, and resilient solutions across hybrid and multi-cloud environments.
You’ll work closely with Security, Infrastructure, Engineering, Identity, and Operations teams while providing technical leadership and architectural governance across global regions.
Responsibilities:
- Define enterprise architecture, standards, roadmaps, and governance for digital workplace, endpoint, identity, collaboration, and cloud platforms.
- Lead Microsoft 365 architecture across Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, Identity, Security, Compliance, and Endpoint Management.
- Design and govern Azure, AWS, and GCP architectures, including hybrid and multi-cloud strategies.
- Drive endpoint modernization using Microsoft Intune, Windows Autopilot, SCCM/MECM, and cloud-managed/co-managed solutions.
- Lead architecture decisions, risk management, technical governance, and solution lifecycle management.
- Translate business and security requirements into scalable technical solutions and communicate with technical and executive stakeholders.
- Produce architecture documentation, standards, operational guides, and ensure successful operational handover and knowledge transfer.
- Mentor engineering teams and support long-term technology strategy.
Technical Expertise
Identity & Access
- Microsoft Entra ID (Azure AD), Active Directory, Hybrid Identity, Entra Connect/Cloud Sync
- Zero Trust, Conditional Access, MFA, Passwordless, FIDO2
- SSO, OAuth2, OpenID Connect, SAML, RBAC, PIM
- B2B Collaboration, External Identities, Access Reviews, Entitlement Management
Microsoft 365 & Collaboration
- Exchange Online/Hybrid Exchange
- Microsoft Teams, SharePoint Online, OneDrive
- Microsoft Purview (DLP, Information Protection, Retention, Compliance)
Power Platform
- Power Apps, Power Automate, Dataverse
- ALM, Managed Environments, DLP, Connectors, Power Fx, AI Builder, Power BI
Endpoint Management
- Microsoft Intune
- Windows Autopilot
- SCCM/MECM & Co-management
- Endpoint Security & Endpoint Privilege Management
Cloud, Security & Automation
- Azure, AWS & GCP
- PowerShell, Microsoft Graph API
- Power BI, Log Analytics
- Microsoft 365 Licensing & Optimization
- Zero Trust architecture and automation
What We’re Looking For
- 10+ years’ experience in enterprise architecture, Microsoft 365, Identity, Endpoint Management, and Cloud technologies.
- Proven experience delivering large-scale digital workplace and cloud transformation programmes within global enterprise environments.
- Strong architecture governance, documentation, operational readiness, and service transition experience.
- Excellent stakeholder management, communication, and leadership skills.
- Experience mentoring technical teams and driving enterprise technology strategy.
You’ll Thrive If You
- Think strategically with an enterprise-first mindset.
- Balance security, compliance, user experience, and operational excellence.
- Enjoy leading transformation and influencing senior stakeholders.
- Are passionate about automation, governance, documentation, and continuous improvement.
What We Offer
- Impactful work. Opportunity to work on cutting-edge AI technologies that will be game-changers for our business.
- Professional growth. Continuous learning and development opportunities in a dynamic, remote work environment.
- Competitive compensation. Attractive salary and benefits package.
- Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.
#LI-JB1
Digital Workplace & Cloud Architect (M365) employer: Foundever
Foundever in Kingston is an exceptional employer that prioritises a people-first approach, fostering a supportive and collaborative work culture. With competitive salaries, monthly bonuses, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to outstanding customer experiences. The on-site role allows for meaningful interactions within a vibrant team, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Workplace & Cloud Architect (M365)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Foundever or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Foundever.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Foundever.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Foundever that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Digital Workplace & Cloud Architect (M365)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Foundever.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Foundever and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Foundever
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Foundever uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
