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- Tasks: Lead creative direction and brand identity across all platforms.
- Company: Foundever is a global leader in customer experience, supporting top brands worldwide.
- Benefits: Enjoy a flexible, inclusive culture with opportunities for innovation and leadership.
- Why this job: Shape a brand that makes a real impact while leading a talented, mission-driven team.
- Qualifications: Bachelor’s or Master’s in Design, 8+ years in design leadership, and a strong portfolio required.
- Other info: Remote work options available; join a company recognised for its great culture.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Job Summary
We are seeking a visionary and highly collaborative Design & Brand Director to lead the creative direction, brand identity, and design execution across all touchpoints. This role is responsible for shaping and evolving the brand experience—visually, emotionally, and strategically—to ensure consistency, creativity, and resonance with our audience.
Job Summary
We are seeking a visionary and highly collaborative Design & Brand Director to lead the creative direction, brand identity, and design execution across all touchpoints. This role is responsible for shaping and evolving the brand experience—visually, emotionally, and strategically—to ensure consistency, creativity, and resonance with our audience.
As the guardian of our visual identity, you’ll lead a multidisciplinary team of designers and creatives, working cross-functionally with Marketing, Product, Communications, and Executive Leadership to ensure brand cohesion and innovation.
Key Deliverables
- Define and evolve the brand’s visual identity, voice, and positioning in line with company goals.
- Lead the development of brand guidelines and ensure adherence across all teams and channels.
- Partner with leadership to translate business strategy into powerful brand storytelling and creative expression.
- Lead the end-to-end creative process across digital, print, product, campaigns, and environments.
- Oversee the execution of visual assets including websites, product interfaces, social media, advertising, presentations, packaging, and internal communications.
- Drive high standards of creativity, craft, and innovation in all design output.
- Build, mentor, and lead a high-performing design and brand team, including visual designers, brand strategists, and external creative partners.
- Work closely with Product Design, Marketing, Communications, and People teams to ensure design and brand alignment across the organization.
- Act as a brand champion in cross-functional initiatives, from recruitment marketing to investor presentations.
- Define KPIs for brand impact and design performance.
- Use data, user insights, and industry trends to continuously refine brand and design strategies.
Requirements
Qualifications:
- Bachelor’s or Master’s degree in Design, Branding, Visual Communication, or a related field.
- 8+ years of experience in design and brand leadership roles, including managing creative teams.
- A compelling portfolio showcasing brand systems, design leadership, and cross-channel creative execution.
Skills
- Deep understanding of brand development, visual identity systems, and storytelling.
- Expertise in design tools such as Figma, Adobe Creative Suite, and other modern creative platforms.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to think strategically while sweating the creative details.
Preferred Experience
- Experience building or evolving a brand at a high-growth company or creative agency.
- Familiarity with motion design, UX/UI principles, and content production workflows.
- Global brand experience or managing multi-market design needs is a plus.
Why Join Us?
- Shape and scale a brand that makes a real impact.
- Lead a talented, mission-driven creative team.
- Enjoy a flexible, inclusive culture with opportunities for innovation and leadership.
LI-Remote
About Us
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
- Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021
- Gold Stevie Award Winner for Great Employers in 2024 and 2022
- We foster an exciting culture of creativity, connection, and commitment
Seniority level
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Seniority level
Director
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing
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Industries
Outsourcing and Offshoring Consulting
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Design & Brand Director employer: Foundever
Contact Detail:
Foundever Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design & Brand Director
✨Tip Number 1
Familiarise yourself with our brand identity and values. Understanding our visual language and messaging will help you articulate how your vision aligns with ours during discussions.
✨Tip Number 2
Prepare to showcase your leadership style. As a Design & Brand Director, you'll be leading a team, so think about examples of how you've successfully managed creative teams and fostered collaboration in the past.
✨Tip Number 3
Stay updated on industry trends and innovations in design and branding. Being able to discuss recent developments or successful campaigns can demonstrate your strategic thinking and passion for the field.
✨Tip Number 4
Network with professionals in the design and branding space. Engaging with others in the industry can provide insights and connections that may enhance your application and interview experience.
We think you need these skills to ace Design & Brand Director
Some tips for your application 🫡
Tailor Your Portfolio: Ensure your portfolio showcases a diverse range of projects that highlight your experience in brand development and design leadership. Include case studies that demonstrate your strategic thinking and creative execution across various channels.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for design and branding. Discuss how your vision aligns with the company's goals and how you can contribute to evolving their brand identity. Be sure to mention specific experiences that relate to the job description.
Highlight Leadership Experience: In your CV, emphasise your leadership roles and the teams you've managed. Provide examples of how you've mentored designers and driven high standards of creativity and innovation within your team.
Showcase Strategic Thinking: Demonstrate your ability to think strategically by including examples of how you've used data and user insights to refine brand strategies. Highlight any KPIs you've defined and how they impacted brand performance.
How to prepare for a job interview at Foundever
✨Showcase Your Vision
As a Design & Brand Director, it's crucial to demonstrate your visionary thinking. Prepare to discuss how you've shaped brand identities in the past and share specific examples of your creative direction that align with the company's goals.
✨Highlight Collaborative Success
This role requires strong collaboration across various teams. Be ready to share experiences where you successfully partnered with marketing, product, and leadership teams to drive brand cohesion and innovation.
✨Present a Compelling Portfolio
Your portfolio is your calling card. Ensure it showcases a diverse range of projects that highlight your expertise in brand systems and cross-channel creative execution. Be prepared to explain your thought process behind each piece.
✨Demonstrate Strategic Thinking
The interviewers will be looking for your ability to think strategically while paying attention to creative details. Prepare to discuss how you've used data and user insights to refine brand strategies and measure design performance.
