At a Glance
- Tasks: Monitor staffing and analyse call volumes to optimise service delivery.
- Company: Join Foundever, a leading player in the fintech sector.
- Benefits: Enjoy a competitive salary, monthly pay, and a supportive team environment.
- Other info: Permanent role with opportunities for career growth in a dynamic setting.
- Why this job: Make a real impact on workforce efficiency while developing your analytical skills.
- Qualifications: Strong analytical skills and a passion for optimising processes.
The predicted salary is between 28500 - 28500 £ per year.
Foundever is hiring a Real-Time Analyst for our Kingston upon Thames site to support a leading fintech client.
You’ll help monitor real-time staffing, analyse call volumes, and maintain agent schedules to optimise service and adherence.
This is a permanent, full-time role (37.5 hours/week) with a salary of £28,500 per annum, paid monthly.
You’ll work on-site with a dynamic team and contribute to flexible workforce planning and efficient scheduling.
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Real-Time Workforce Optimisation Analyst in Kingston upon Thames employer: Foundever Brasil
Foundever® is an exceptional employer located in the vibrant Kingston upon Thames, offering a supportive and inclusive work culture that prioritises employee growth and development. With a commitment to memorable experiences for all associates, the company provides competitive salaries, flexible working patterns, and opportunities to work with renowned brands, ensuring that 84% of employees advance in their careers. Join us to be part of a dynamic team where your contributions make a positive impact in the community.
