Communications & Marketing Manager in London

About Us

At Founders Pledge, our mission is to empower entrepreneurs to do immense good with their charitable giving. Since launching in 2015, our community of over 2,000 members has pledged nearly $11B and donated $1.7B+ to the charitable sector in 45+ countries. We provide end‑to‑end giving infrastructure, pioneering research, and access to a global network of experts. In other words, we help tech leaders become strategic philanthropists. Our members include founders and leaders behind companies such as Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber.

About The Role

We’re looking for a London‑based Communications & Marketing Manager to take ownership of our member communications strategy and execution. This role exists to ensure our members and prospective members through our owned channels receive consistent, compelling, and mission‑aligned communications that deepen their engagement with Founders Pledge and support their philanthropic journey. You will own the lifecycle and campaign communications for our member audience, spanning email, newsletters, and member‑relevant messaging across channels. You will also contribute to broader communications initiatives while maintaining a clear member‑first focus. Working closely with the wider Communications team, you will ensure our messaging is thoughtful, clear, and impactful at every stage of the member journey.

What You’ll Do

• Own member communications
• Lead lifecycle, campaign and ad hoc communications for the member audience across email, LinkedIn and our website.
• Own and continuously improve the member communications journey, ensuring each touchpoint delivers relevance, clarity, and value (this includes member‑specific marketing collateral in addition to public communications).
• Lead email marketing
• Plan, write, and deliver member‑facing email campaigns and newsletters.
• Maintain and optimize Mailchimp infrastructure, including segmentation, automations, and reporting.
• Continuously improve performance through testing, data insights, and audience feedback.
• Support broader communications
• Contribute to non‑member communications where needed, particularly email campaigns.
• Collaborate with the team to ensure member‑relevant messaging is reflected across channels such as LinkedIn and the website.
• Support cross‑functional initiatives
• Partner with internal teams to deliver the member‑facing communications layer for major initiatives such as Giving Season, impact reports, and fund launches.
• Serve as the primary Communications liaison for Member Experience teams (Community, Advisory, Events, Growth and Fundraising), coordinating messaging, requests, and campaign support.
• Measure and improve engagement
• Track performance metrics such as open rates, click‑through rates, and engagement trends.
• Use insights to refine messaging, targeting, and timing.
• Maintain quality and consistency
• Ensure all communications reflect Founders Pledge’s brand voice, tone, and quality standards.
• Help create a coherent and joined‑up member experience across email, LinkedIn, and web channels.

What We’re Looking For

We’re looking for an enthusiastic, thoughtful communicator who combines strong writing skills, marketing discipline, and ownership of the full communications lifecycle.

Ideally, You Bring

• Proven experience managing email marketing or member/subscriber communications end‑to‑end.
• Excellent copywriting skills, with the ability to write clearly and compellingly for a high‑value audience, especially on more technical or academic topics.
• Hands‑on experience with email marketing platforms (Mailchimp or similar), including segmentation, automations, and reporting.
• Hands‑on experience with websites as a key communication channel from the point of view of wireframing, copywriting, and visual assets as part of storytelling.
• A data‑driven mindset, using engagement metrics to improve performance.
• Strong project management skills, able to manage multiple campaigns and stakeholders simultaneously.
• Experience contributing to professional social media channels, particularly LinkedIn.
• High attention to quality, tone, and brand consistency.
• A strong interest in social impact and mission‑driven work.

Nice to have

• Experience working in a nonprofit, philanthropy, or membership‑based organization.
• Familiarity with donor or high‑net‑worth audience communications.
• Experience mapping or improving communications journeys.
• Knowledge of email deliverability best practices and GDPR compliance.

Location and Travel Requirements

This role is based in London, UK, with a hybrid work model (2 days per week in‑office). All staff may also be required to attend team offsites during the year, including an annual global offsite.

Application Deadline

Applications will be accepted until March 30.

Why Work With Us?

You can find more about the benefits we offer here, but what makes us truly special is both our mission and our people. What makes Founders Pledge special is both our mission and our people. We’re a diverse team from charitable and commercial backgrounds who believe that ambitious, evidence‑based philanthropy can change the world. We offer a flat structure, a high‑trust culture, and the opportunity to help shape the future of philanthropy. We are proud to be an equal opportunity employer and value diversity. We seek people with different strengths, experiences, and backgrounds who share our drive to solve complex social challenges.