At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and wellbeing support.
- Other info: Enjoy fantastic opportunities for personal and professional development.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 12 - 12 € per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Compensation: Minimum Wage
Bar and Waiting Team Member employer: Founders Hall
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a commitment to sharing in the company's success through profit-sharing bonuses, we create a rewarding environment where you can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be proactive! Show your enthusiasm by asking questions about the role and the team. This not only demonstrates your interest but also gives you a chance to learn more about how you can contribute to the success of JW Lees.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our fabulous team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing great service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and customer service, to show us you’re a perfect fit for our fabulous team.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your written application. Whether it’s a fun fact or a unique perspective on hospitality, being genuine helps us see how you’d fit into our family.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Founders Hall
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Customer Focus is Key
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for customers, as this role is all about providing best-in-class service tailored to individual needs.
✨Team Spirit Matters
Show that you’re a team player! Be ready to discuss how you’ve supported colleagues in previous roles or how you would contribute to a positive team environment. JW Lees values collaboration, so highlight your supportive nature.
✨Embrace the Company Values
Research JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Think of ways you embody these values and be prepared to share specific examples during your interview to demonstrate your alignment with their culture.
