At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy 30% off food and drink, discounted stays, and a fair share of tips.
- Other info: Access to discounts and wellbeing support, plus opportunities for career progression.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
Description
Facilities & Venue Support Assistant (Festive Temporary Contract) - This is a temporary position starting around 4th November and running until approximately 6th January 2027. Shifts will include evenings, weekends and busy event dates.
We’re looking for a Facilities & Venue Support Assistant to join our hard-working team at Founders Hall in Manchester City Centre over the festive season. You’ll play a vital role in keeping our venue clean, safe and welcoming for guests, supporting both Front of House and Back of House operations during our busiest time of year.
What we offer our Facilities & Venue Support Assistants
- Up to 12.71 per hour plus tips
- 30% discount on food and drink across our venues for you, friends and family
- 50% off food while on shift
- Paid holiday and flexible shift patterns
- Full training and uniform provided
- Opportunity to gain valuable experience across FOH and BOH areas
- A fun, friendly and supportive team environment throughout the festive period
- Possibility of future work or rehire for strong performers
What a Facilities & Venue Support Assistant does
- Maintain restroom facilities to a high standard, checking and replenishing toilet rolls, soap and bins throughout service
- Keep public and guest areas clean, tidy and well-presented at all times
- Support the Front of House team with glass collecting, table clearing, topping up drink stock fridges and maintaining overall venue presentation
- Assist the Back of House team with cleaning duties and dishwashing
- Take pride in the cleanliness and presentation of the venue, ensuring guests always have a great experience
- Work closely with the wider team to ensure Founders Hall runs smoothly during peak festive events
About You
- You’re reliable, proactive and have a great eye for detail
- You take pride in maintaining a clean and welcoming environment
- You’re happy to roll up your sleeves and get involved wherever needed
- Experience in hospitality or cleaning is an advantage, but full training will be provided
- You’re flexible and available to work evenings, weekends and late shifts during the festive season
About Founders Hall
Nestled in the shadow of the historic Manchester Town Hall on Albert Square, Founders Hall Manchester is where great beer, bold flavours, and good times come together. Whether you’re after casual dining in Manchester, group dining with friends, or one of the best places for date night in Manchester, this is your new favourite spot.
As a proud Manchester beer hall, our story begins with the brewery at the heart of it all, celebrating nearly 200 years of brewing heritage with a nod to the original Founders. We pour a vast selection of cask ales, craft lagers, traditional brews, and small-batch Boilerhouse beers, making us one of the top places to eat and drink in Manchester city centre.
Bar and Waiting Team Member in Manchester employer: Founders Hall
At JW Lees, we pride ourselves on being an exceptional employer in the North West, offering a vibrant work culture where creativity and collaboration thrive. As a Chef de Partie, you'll enjoy competitive pay, annual profit sharing, and generous discounts across our venues, alongside robust wellbeing support and clear pathways for career development, making it a truly rewarding place to grow your culinary skills.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to show your passion for hospitality! Whether it's talking about your favourite beers or sharing a memorable dining experience, let your enthusiasm for the industry come through. We want to see that you're excited about joining our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join us at JW Lees. Don’t miss out on this opportunity!
We think you need these skills to ace Bar and Waiting Team Member in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and knowledge of food and drink. This shows us you’ve done your homework!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Whether it’s a fun anecdote or a unique perspective on customer service, being authentic helps us see how you’d fit into our fabulous team.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Founders Hall
✨Know Your Stuff
Familiarise yourself with JW Lees' beers and menu. Being able to chat confidently about the drinks and food will show your passion for hospitality and make you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Team Player Attitude
Emphasise your ability to work well in a team. JW Lees values support and collaboration, so be ready to share instances where you've helped teammates or contributed to a positive work environment.
✨Show Your Passion
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in bars and restaurants, and how you can bring that energy to the team at JW Lees.
