At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy 30% off food and drink, discounted stays, and a fair share of tips.
- Other info: Access to discounts and wellbeing support, plus opportunities for career progression.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
Bar and Waiting Team Member Vacancy
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud - Savvy - Honest - Passionate - Personal - Together
Compensation: Minimum Wage
Bar and Waiting Team Member in Manchester employer: Founders Hall
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members a vibrant work culture that prioritises teamwork and customer service. With generous benefits such as discounts on food and drink, opportunities for career progression, and a supportive wellbeing programme, we ensure our employees feel valued and empowered to grow within our 150 pubs and inns across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to show your passion for hospitality! Whether it's talking about your favourite beers or sharing a memorable dining experience, let your enthusiasm for the industry come through. We want to see that you're excited about joining our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join us at JW Lees. Don’t miss out on this opportunity!
We think you need these skills to ace Bar and Waiting Team Member in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and knowledge of food and drink. This shows us you’ve done your homework!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Whether it’s a fun anecdote or a unique perspective on customer service, being authentic helps us see how you’d fit into our fabulous team.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Founders Hall
✨Know Your Stuff
Familiarise yourself with JW Lees' beers and menu. Being able to chat confidently about the drinks and food will show your passion for hospitality and make you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Team Player Attitude
Emphasise your ability to work well in a team. JW Lees values support and collaboration, so be ready to share instances where you've helped teammates or contributed to a positive work environment.
✨Show Your Passion
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in bars and restaurants, and how you can bring that energy to the team at JW Lees.
