At a Glance
- Tasks: Manage existing customer accounts and drive growth through renewals and upsells.
- Company: Established UK software company with a strong internal culture and global reach.
- Benefits: £27k base salary, £45k OTE, 27 days holiday, and contributory pension.
- Other info: Flexible working with remote options and excellent career development opportunities.
- Why this job: Join a profitable company and make a real impact on customer success.
- Qualifications: Experience in account management or sales, with strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
A long-established UK software company is hiring an Account Manager to take ownership of an existing customer territory. Their products are used by over 22 million users in 120+ countries across education and corporate IT.
This is a renewals, upsell and account development role. You'll be the named contact for an assigned book of business, with a clear remit to keep customers happy, grow the territory, and pick up new accounts handed over from the New Business team.
- Owning a territory of existing customers across renewals, upsells and account growth
- Building and managing a healthy pipeline in Salesforce
- Onboarding new accounts handed across from the New Business team
- Some experience in account management, sales, customer success or a closely related B2B role
- Strong communication skills, comfortable building relationships at all levels
- Software, SaaS or tech background is a plus but not essential
27 days holiday plus bank holidays, contributory pension, EAP, free parking. 3 days onsite in Peterborough (Tue, Wed, Thu), remote Monday and Friday. A profitable, privately-owned UK software vendor with 30+ years of trading history, a global customer base, and a strong internal culture.
Account Manager (B2B Software) in Peterborough employer: Founderr
Join a long-established UK software company in Peterborough as an Account Manager, where you'll thrive in a supportive work culture that prioritises employee growth and satisfaction. With 27 days of holiday, a contributory pension, and the flexibility of remote working, this role offers a unique opportunity to manage a diverse customer base while contributing to a profitable and innovative organisation with over 30 years of success in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (B2B Software) in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing how their software impacts users can help you demonstrate your understanding of their business and show how you can contribute to customer success and account growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your skills in account management and relationship building, and don’t forget to mention any relevant experience with Salesforce or similar tools.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t hesitate to follow up after applying; it shows your enthusiasm!
We think you need these skills to ace Account Manager (B2B Software) in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management, sales, or customer success, and don’t forget to mention any relevant software or tech background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for managing our existing customer territory. Keep it engaging and personal.
Showcase Your Achievements:When detailing your past roles, focus on your achievements. Did you grow a territory or improve customer satisfaction? Numbers speak volumes, so include metrics where possible to back up your claims.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Founderr
✨Know Your Territory
Before the interview, research the company's existing customer base and their products. Understand how they fit into the B2B software landscape. This will help you demonstrate your knowledge and show that you're ready to take ownership of an existing customer territory.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Be ready to discuss specific instances where your communication skills led to customer satisfaction or account growth. This is crucial for an Account Manager role.
✨Familiarise Yourself with Salesforce
Since managing a healthy pipeline in Salesforce is part of the job, brush up on your Salesforce knowledge. If you have experience using it, be prepared to discuss how you've leveraged it in past roles to track renewals and upsells.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, their approach to customer success, and how they measure account growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
