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- Tasks: Assist with marina operations and provide exceptional customer service at Saxon Wharf.
- Company: Join the UK's leading marina operator in a vibrant Southampton location.
- Benefits: Full training provided, flexible shifts, and opportunities for career growth.
- Why this job: Be part of a dynamic team delivering top-notch experiences for boaters.
- Qualifications: Enthusiastic attitude, customer service experience, and a willingness to learn.
- Other info: Enjoy a fun work environment with a focus on safety and teamwork.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Marina Developments Ltd is the UK’s leading marina operator. Situated in Southampton, Saxon Wharf is a busy and high‑profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative Dry Stack to assist with marina operations at Saxon Wharf.
Dry Stacking is an increasingly popular way to store motorboats up to 10 metres; it is a large racking system up to four racks high, where we store our customers’ boats safely and securely. The advertised role involves lifting vessels in and out of the water with our specifically designed negative‑lift forklift within our Dry Stack facility. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily.
This is a full‑time position working up to 48 hours each week (0700‑1900 hrs) on a shift pattern of 4 on 4 off supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
Responsibilities- Provide a meet and greet service to all members and visitors
- Oversee the berthing allocations of vessels
- Carry out general maintenance tasks as required
- Lifting vessels in accordance with our safe operating standards
- Ensure the telephone is answered in a timely manner
- Deal with all customer enquiries promptly and efficiently
- Assist in actively marketing and promoting the marina and associated services
- Maintain the security of the site
- Carry out all duties in line with company policies, particularly focused on compliance with health & safety and customer service standards
- Enthusiastic, friendly, with a flexible and positive can‑do attitude
- Previous experience in a customer service environment (leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self‑motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common‑sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Previous boat lifting experience (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
Full on‑job training will be provided, leading to industry‑recognised qualifications. MDL Marinas are an equal‑opportunities employer.
Closing Date: 19th February 2026
How to Apply: To apply, please click the apply button. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Marina Operative Dry Stack in Southampton employer: FounderDating
Contact Detail:
FounderDating Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marina Operative Dry Stack in Southampton
✨Tip Number 1
Get to know the marina! Before your interview, take a stroll around Saxon Wharf. Familiarise yourself with the layout and services offered. This shows us you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Show off your customer service skills! During interviews or networking, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference!
✨Tip Number 3
Be prepared to demonstrate your practical skills. If you have any boating experience or maintenance skills, don’t hold back! We want to see how you can contribute to our team right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team at Marina Developments Ltd.
We think you need these skills to ace Marina Operative Dry Stack in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about providing the best experience for our visitors at Saxon Wharf.
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or the marina industry. We love seeing how your skills align with what we do, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the Marina Operative role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FounderDating
✨Know Your Stuff
Familiarise yourself with the marina's operations, especially dry stacking and boat lifting. Understanding how the negative-lift forklift works will impress your interviewers and show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role heavily focuses on customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can create an outstanding experience for visitors at Saxon Wharf.
✨Safety First
Brush up on basic health and safety practices relevant to marina operations. Be prepared to talk about how you would ensure safety while lifting vessels and maintaining the marina, as this is crucial for the role.
✨Show Your Enthusiasm
Bring your positive can-do attitude to the interview! Express your passion for working in a team and your eagerness to contribute to the marina's success. A friendly demeanour can go a long way in making a great impression.
