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- Tasks: Ensure safety and security at the marina while providing excellent customer service.
- Company: Join the UK's leading Marina operator in a vibrant visitor destination.
- Benefits: Full-time night shifts with a 4 on 4 off rota and training provided.
- Why this job: Be part of a dynamic team delivering exceptional experiences to visitors.
- Qualifications: Enthusiastic, friendly, and a competent swimmer; maintenance skills are a plus.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Marina Developments Ltd is the UK's leading Marina operator. Situated in Ipswich, Woolverstone Marina and Lodge Park is a busy and high‑profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Night Marina Operative to assist with marina operations at Woolverstone Marina and Lodge Park.
You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full‑time position working 12 hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The Role Will Include But Not Limited To:
- Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
- Carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
- Provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
- Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
- Complete all daily, weekly and monthly assigned tasks as required.
- Carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
- Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
- Ensure a quality, professional service is provided in all contact with customers.
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can do attitude.
- Competent swimmer (essential).
- General maintenance skills (not essential but an advantage).
- Self‑motivated and able to work without supervision.
- A practical, resourceful, and common-sense approach.
- To deliver operational process and systems in accordance with the quality management systems of the MDL Way.
- To ensure all duties carried out are in accordance with the Company Health & Safety Policy.
MDL Marinas are an equal‑opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website. To apply, please click the apply button. Closing date 17th February 2026. If you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Night Marina Operative employer: FounderDating
Contact Detail:
FounderDating Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Marina Operative
✨Tip Number 1
Get to know the marina! Familiarise yourself with Woolverstone Marina and Lodge Park before your interview. Understanding the layout and operations will show your enthusiasm and help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 2
Show off your customer service skills! During interviews or networking, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re ready to deliver the exceptional service that MDL Marinas prides itself on.
✨Tip Number 3
Be proactive! If you can, visit the marina during your application process. Chat with current staff or visitors to get insights about the role and the team culture. This will not only give you valuable information but also show your commitment to joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with the digital side of things, which is essential for the role. Don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Night Marina Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing the best experience for our visitors at Woolverstone Marina.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant skills and experiences that align with the Night Marina Operative role, so we can easily see why you’d be a great fit for our team.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements mentioned in the job description. We love it when candidates take the time to connect their experiences with what we’re looking for!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Night Marina Operative position. We can’t wait to hear from you!
How to prepare for a job interview at FounderDating
✨Know the Marina Inside Out
Before your interview, take some time to research Woolverstone Marina and Lodge Park. Familiarise yourself with their services, customer experience standards, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Marina Operative, providing exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your friendly attitude and how you handle difficult situations to demonstrate your suitability for the role.
✨Emphasise Safety Awareness
Safety is paramount in this role. Be ready to discuss your understanding of safety protocols and emergency procedures. You might even want to mention any relevant training or certifications you have that relate to health and safety, as this will set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the marina's operations, team dynamics, or training processes. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
