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- Tasks: Welcome guests, manage bookings, and maintain park cleanliness while ensuring a fantastic customer experience.
- Company: Join the UK's leading marina operator in a stunning riverside location.
- Benefits: Full training provided, flexible shifts, and a chance to gain industry-recognised qualifications.
- Why this job: Be part of a fun team and create memorable holidays for guests in a beautiful setting.
- Qualifications: Customer service experience and a positive attitude are key; maintenance skills are a bonus.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Marina Developments Ltd is the UK's leading Marina operator with several marinas within the UK situated at idyllic locations. We currently require two Holiday Park Operatives to join the Team working at Mercury Yacht Harbour and Holiday Park by the River Hamble on an 8th Month Fixed Term basis. These are full-time fixed term contract positions working 38 hours per week. Both positions are on a 4 days on, 4 days off rotation working 0900-2000.
Mercury Holiday Park offers holiday home and marine lodge self-catering accommodation, as well as touring and camping pitches in a beautiful setting by the River Hamble. Our team strive to deliver the best customer service, ensuring our guests have an amazing holiday. We are looking for enthusiastic, customer-focused people to join us for the 2026 season.
Responsibilities:
- Welcoming and booking in new arrivals, ensuring customers are greeted and assisted, delivering the highest levels of customer service and experience at all times.
- Taking bookings over the telephone and via email and ensuring all telephone calls are answered in a timely manner.
- Carrying out general administration functions to support park activities.
- Maintaining site cleanliness and presentation, including cleaning toilet and shower facilities daily, site cleaning, grass cutting, strimming and weeding as necessary.
- General DIY work and basic plumbing as required.
- Ensuring daily, weekly and monthly caravan and site checks are carried out to keep the park safe and secure.
- Carrying out duties in line with Company policies, with a focus on health & safety and customer service standards.
Key requirements:
- Enthusiastic and friendly with a flexible, positive can-do attitude.
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry is an advantage).
- General maintenance skills (an advantage).
- Self-motivated and able to work without supervision.
- Sound awareness of basic health and safety in the workplace.
- Confident use of IT systems.
- A practical, resourceful and common-sense approach.
- Competent swimmer (essential).
- Educated to at least GCSE level or equivalent.
There is also full on-job training leading to industry-recognised qualifications. Marina Developments Ltd (MDL Marinas) is an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s privacy notice on our website.
How to apply: To apply, please click the apply button. Closing date: 23 February 2026. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Holiday Park Operative employer: FounderDating
Contact Detail:
FounderDating Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Park Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marina Developments Ltd. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous customer service experience can shine in the Holiday Park Operative role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your personality! When you get the chance to chat with the hiring team, let your enthusiasm and friendly nature come through. They’re looking for someone who fits in well with their team, so don’t be afraid to let your true self shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Holiday Park Operative
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to make our guests' holidays unforgettable.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or maintenance. We love seeing how your skills can contribute to our team at Mercury Holiday Park!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Holiday Park Operative role.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at FounderDating
✨Know the Company
Before your interview, take some time to research Marina Developments Ltd. Understand their values, mission, and what makes them the leading marina operator in the UK. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering top-notch customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your enthusiasm and capability in a customer-focused environment.
✨Demonstrate Your Practical Skills
As a Holiday Park Operative, you'll need some general maintenance skills. Be prepared to discuss any DIY or maintenance experience you have. If you've done any plumbing or site cleaning before, mention it! Showing that you're handy and resourceful can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like at the park. This shows your interest in the role and helps you determine if it's the right fit for you.
