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- Tasks: Lead operations in a dynamic shopping centre, ensuring smooth daily functions and project delivery.
- Company: Join a top global property organisation with flagship centres worldwide.
- Benefits: Enjoy career development, a collaborative culture, and the chance to drive sustainability initiatives.
- Why this job: Be part of an exciting transformation and make a real impact in a fast-paced environment.
- Qualifications: Experience in operations or facilities management, strong financial skills, and a passion for sustainability.
- Other info: This role offers high visibility and the opportunity to work with diverse stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced operations professional ready to lead a large, complex, and fast-transforming retail environment? This could be your next big step.
We’re working with a leading global property organisation to find an experienced and people-driven Shopping Centre Operations Leader to join their team at a flagship UK asset. This is a rare opportunity to take on a senior operations role at a centre undergoing an exciting multi-year transformation, with a broad remit across hard and soft services, stakeholder management, and project delivery.
Your responsibilities will include:
- Acting as the “glue” across departments, ensuring smooth day-to-day operations while aligning with the long-term transformation strategy.
- Manage budgets across all areas of the centre, including car park and landlord costs.
- Oversee hard and soft FM, ensuring compliance and excellent customer experience.
- Leading key projects, from retailer fit-outs to centre upgrades – acting as the liaison between internal stakeholders, consultants, and tenants.
- Championing sustainability across energy usage, waste management, and compliance with ESG strategies.
- Driving compliance, risk management and health & safety across the site.
This role offers the opportunity to:
- Join a progressive, globally recognised property business with 30+ flagship centres across the world.
- Play a pivotal role in the transformation of a large shopping centre and its future direction.
- Take on a highly visible, fast-paced leadership role with excellent internal exposure and career development.
- Work in a business where values come first – collaboration, respect, and development are at the heart of the culture.
The ideal candidate will be:
- Experience in operations or facilities management within a retail, commercial, or mixed-use environment.
- A collaborative approach and the ability to work across departments to ensure smooth day-to-day centre operations.
- Proven financial acumen and the ability to manage large budgets as well as project management experience.
- Passionate about sustainability and delivering a safe, compliant environment for all.
- You’re confident managing service providers and liaising with tenants and partners.
If this sounds like the step you’ve been waiting for, please apply or send your CV to keira.spate@foundationrecruitment.com to learn more.
Shopping Centre Operations Manager employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shopping Centre Operations Manager
✨Tip Number 1
Network with professionals in the retail and property management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you.
✨Tip Number 2
Research the specific shopping centre and its current transformation projects. Understanding their goals and challenges will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and projects. Be ready to share specific examples of how you've successfully overseen operations or led initiatives that align with sustainability and compliance.
✨Tip Number 4
Showcase your collaborative skills by highlighting past experiences where you worked across departments. Emphasise your ability to act as a liaison between various stakeholders, which is crucial for this role.
We think you need these skills to ace Shopping Centre Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or facilities management, particularly within retail or commercial environments. Use specific examples that demonstrate your ability to manage budgets and lead projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your collaborative approach. Mention how your skills align with the responsibilities outlined in the job description, such as stakeholder management and compliance.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your financial acumen and project management experience. This could be successful budget management or leading significant projects that improved customer experience.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no typos or grammatical errors. A polished application reflects your attention to detail, which is crucial for an operations role.
How to prepare for a job interview at Foundation Recruitment
✨Showcase Your Leadership Skills
As a Shopping Centre Operations Manager, you'll need to demonstrate your ability to lead diverse teams. Prepare examples of how you've successfully managed cross-departmental projects and resolved conflicts in the past.
✨Highlight Financial Acumen
Since managing budgets is a key responsibility, be ready to discuss your experience with financial management. Bring specific examples of how you've effectively managed large budgets and achieved cost savings in previous roles.
✨Emphasise Sustainability Initiatives
Given the focus on sustainability, prepare to talk about any initiatives you've led or been part of that promote energy efficiency, waste management, or compliance with ESG strategies. This will show your alignment with the company's values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in operations management and how you overcame them, particularly in a retail or mixed-use environment.
