Shopping Centre Operations Manager

Are you experienced in facilities management with a strong background in customer service? Ready to take your career to the next level? We have an exciting opportunity for you to lead the operations of a well-established shopping centre in Ipswich. If you’re passionate about making a direct impact on the centre’s operational success, this role could be your next big step.

What You’ll Be Doing:

1. Overseeing all facility and contractor management in both hard and soft services.
2. Liaising with tenants and internal stakeholders to ensure the highest levels of customer satisfaction.
3. Playing a key role in the senior management team to achieve optimum success.
4. Ensuring strict compliance with Health & Safety regulations.

Why Explore This Role:

1. Work with a passionate and dynamic team, dedicated to ensuring the centre runs as smoothly as possible.
2. Work for an established business with potential for career progression.
3. Leave a lasting impact on the staff, tenants, and visitors by ensuring operational efficiency.
4. Participate in the development of the centre.

To Be Successful, You Will Need:

1. Proven operational knowledge and contractor management experience.
2. Experience in a customer-facing environment, with a preference for retail experience.
3. IOSH qualification is preferred.
4. Confidence, teamwork, and excellent communication skills.
5. Budget management experience.

The advertised salary is up to £40,000, dependent upon experience, including a competitive wider benefits package. If you are interested in finding out more, please send your CV to keira.spate@foundationrecruitment.com.

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