At a Glance
- Tasks: Lead a major shopping centre, enhancing customer experience and driving commercial opportunities.
- Company: Join one of the region's largest and most high-profile shopping centres in Peterborough.
- Benefits: Enjoy a competitive salary up to £70,000 and an incredible benefits package.
- Other info: Work directly for the landlord, offering autonomy and influence in a dynamic environment.
- Why this job: Shape the future of a key retail destination with fresh ideas and innovative strategies.
- Qualifications: Experience in retail management, marketing campaigns, and strong communication skills required.
The predicted salary is between 42000 - 98000 £ per year.
4 days ago Be among the first 25 applicants
Foundation Recruitment provided pay range
This range is provided by Foundation Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Foundation Recruitment
Shopping Centre, Mixed-Use, & Commercial Facilities Management - 📞07702911023
We are seeking an experienced Facilities Manager to oversee the day-to-day operations of a busy neighbourhood shopping centre comprising retail units, food & beverage outlets, and an on-site car park. The role also offers the opportunity to support and manage facilities across two additional commercial assets within the wider portfolio.
This is a hands‑on role requiring strong stakeholder engagement, contractor management, and a solid understanding of both hard and soft services. You will play a key role in ensuring the centre is safe, compliant, well‑maintained, and operating efficiently for occupiers, customers, and owners.
Key Responsibilities
- Full facilities management responsibility for the shopping centre, including retail, F&B, and car park operations
- Management of hard and soft services (M&E, HVAC, fire systems, cleaning, security, waste, landscaping, etc.)
- Oversight of on‑site contractors and third‑party service providers, ensuring service delivery meets agreed SLAs
- Health & Safety leadership, ensuring full compliance with statutory requirements and internal policies
- Budget management, including forecasting, cost control, and service charge management
- Strong stakeholder engagement with tenants, managing agents, contractors, and internal teams
- Line management of on‑site facilities or operations staff (where applicable)
- Supporting facilities management across two additional commercial assets within the portfolio
- Identifying opportunities to improve efficiency, sustainability, and customer experience
Ideals About You
- Proven experience in shopping centre, retail, or mixed‑use facilities management
- Strong stakeholder engagement and tenant‑facing experience
- Demonstrated team management and leadership skills
- Extensive experience managing on‑site contractors and third‑party suppliers
- Solid knowledge of hard and soft FM services
- Experience managing budgets and service charges
- Strong understanding of Health & Safety compliance, risk assessments, and statutory inspections
- Excellent organisational and communication skills
- A proactive, problem‑solving approach with strong attention to detail
What\'s on Offer
- Opportunity to manage a well‑established neighbourhood shopping centre
- Exposure to a small commercial portfolio with scope to broaden experience
- Supportive working environment with autonomy and responsibility
- Competitive salary and benefits package
How to Apply
- Please submit your CV to sally.ridgway@foundationrecruitment.com
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Management
Industries
Facilities Services
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Shopping Center Manager employer: Foundation Recruitment
As a Centre Manager at one of Peterborough's largest shopping centres, you will be part of a dynamic and innovative team that prioritises a people-first culture. With an impressive salary package and a commitment to employee growth, you will have the opportunity to lead exciting initiatives that enhance customer experience and drive commercial success. The company fosters a collaborative environment where fresh ideas are welcomed, and your contributions will directly shape the future of this vibrant retail destination.
StudySmarter Expert Advice🤫
We think this is how you could land Shopping Center Manager
✨Tip Number 1
Network with professionals in the retail and shopping centre management industry. Attend local events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Research the specific shopping centre you’re applying for. Understand its current challenges and successes, and think about how your skills can address its needs. This knowledge will help you stand out during any discussions.
✨Tip Number 3
Prepare to discuss your experience with ESG strategies and community engagement projects. Be ready to share specific examples of how you've successfully implemented these initiatives in previous roles, as they are crucial for this position.
✨Tip Number 4
Showcase your leadership style and people-first approach during interviews. Think of ways to demonstrate how you’ve built strong relationships with stakeholders and improved customer experiences in past roles.
We think you need these skills to ace Shopping Center Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail facilities or shopping centre management. Emphasise your achievements in managing marketing campaigns and events, as well as any ESG strategies you've implemented.
Craft a Compelling Cover Letter:In your cover letter, express your passion for leading a shopping centre and your vision for its future. Mention specific examples of how you've driven commercial opportunities and improved customer experiences in previous roles.
Showcase Your Leadership Skills:Demonstrate your ability to build relationships with various stakeholders. Include examples of how you've influenced decisions at all levels and fostered collaboration among teams and partners.
Highlight Your Problem-Solving Abilities:Discuss instances where you've objectively assessed a situation and identified areas for growth and improvement. This will show your potential employer that you can challenge the status quo effectively.
How to prepare for a job interview at Foundation Recruitment
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed people in previous roles, focusing on your approach to building relationships and fostering a positive environment.
✨Highlight Your Commercial Acumen
This role requires a strong understanding of commercial opportunities. Be ready to discuss your experience with marketing campaigns, events, and sponsorships. Share specific examples of how you've driven revenue growth or improved customer engagement in past positions.
✨Emphasise Your Stakeholder Management Experience
You'll be working with various stakeholders, so it's crucial to showcase your communication skills. Prepare to discuss how you've effectively engaged with retailers, local authorities, and contractors, and how you navigated any challenges that arose.
✨Demonstrate Your Commitment to Sustainability
With a focus on ESG initiatives, be prepared to talk about your experience in implementing sustainability strategies. Discuss any relevant projects you've led or been involved in, and how they positively impacted the community and environment.
