Retail Liaison

RETAIL LIAISON/ADMIN ASSISTANT ✨&##128205; We are looking for a proactive and organised Retail Liaison / Administration Assistant to support the day-to-day operation of a growing mixed-use portfolio comprising a shopping centre, public realm, residential properties and a large multi-storey car park. This role plays a key part in ensuring the smooth running of the estate by acting as a central point of contact between retail occupiers, managing agents, contractors and internal teams. It is a varied position with a strong focus on communication, coordination, administration and compliance, supporting positive retailer relationships and efficient site operations across all elements of the portfolio. You will be responsible for maintaining effective day-to-day relationships with retail occupiers, acting as their main point of contact for operational matters. Managing retailer enquiries, issues and requests in a professional and timely manner Coordinating works, deliveries and contractor access in line with site procedures Assisting with compliance administration, including health & safety records, RAMS and permits to work Liaising with security, cleaning and facilities teams to help resolve operational issues across the shopping centre, public realm, residential areas and car park Assisting with reporting on retailer engagement, issues and trends Administration & Reporting… Ordering office supplies and equipment Creating and distributing monthly digital newsletters for both commercial and residential occupiers Liaising with the Savills Accounts team on financial and invoicing queries and maintaining accurate records Recording and maintaining car park usage and income data for site and client reporting Collecting utilities data and completing Change of Tenancy (COT) reports for incoming and outgoing occupiers Confident using Microsoft Office, particularly Excel and Word Understanding of retail and commercial leasing terminology and processes Awareness of mixed-use environments incorporating retail, residential, public realm and car parking assets Knowledge of confidentiality and data protection requirements Understanding of landlord, tenant and managing agent relationships Previous experience in a property, leasing or administration role Experience supporting lease administration or tenant coordination Exposure to retail or mixed-use developments is desirable Salary ranges from £35,000 – £40,000k for the right candidate + discretionary bonus + benefits.