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- Tasks: Manage Front of House delivery and ensure high-quality customer service.
- Company: Join a leading property management company with a rapidly growing portfolio.
- Benefits: Enjoy professional development, progression opportunities, and autonomy in your role.
- Why this job: Be part of a dynamic team with limitless possibilities and collaborate with key stakeholders.
- Qualifications: Experience in managing customer-facing teams and a passion for customer experience is essential.
- Other info: This is a new role based in Manchester, with travel to other UK areas.
The predicted salary is between 36000 - 60000 £ per year.
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Regional Manager – Front of House, Manchester
Client:
Foundation Recruitment
Location:
Manchester, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
d504f17f7804
Job Views:
51
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
We’re looking for someone to manage the Front of House delivery for the regional commercial portfolio of a leading property management company! We’re seeking a candidate with a strong background in Front of House, Concierge, or Reception, with a commercial mindset, eager to advance their career in the commercial property industry.
What you’ll be doing…
- Delivering high-quality customer service across the regional commercial portfolio.
- Leading, developing, and managing on-site FM teams to ensure Front of House standards are maintained.
- The portfolio mainly covers Manchester, where you will be based, with some assets in other UK areas. Travel will be necessary depending on each property’s service agreement.
Why explore this role?
- The opportunity to join a leading business with potential for professional development, progression, and rewards. The portfolio is growing rapidly and has strong backing, offering limitless possibilities!
- You will collaborate with leading stakeholders across the company.
- This is a new role, granting you autonomy to manage your own schedule.
To be successful you will need…
- Proven experience managing Front of House or similar customer-facing teams.
- Experience in facilities services or hospitality/hotels with a commercial focus.
- An energetic personality, with enthusiasm and passion for customer experience.
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Regional Manager - Front of House employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - Front of House
✨Tip Number 1
Network with professionals in the property management and hospitality sectors. Attend industry events or join relevant online groups to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Research the latest trends in Front of House management and customer service within the commercial property sector. Being knowledgeable about current practices will help you stand out during discussions with our hiring team.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. We value candidates who can demonstrate their ability to inspire and develop others, so have specific examples ready.
✨Tip Number 4
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will allow you to align your responses and show how you can contribute to our mission during the interview process.
We think you need these skills to ace Regional Manager - Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Front of House, Concierge, or Reception roles. Emphasise any leadership positions you've held and your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commercial mindset. Mention specific examples of how you've improved service standards or led successful teams in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team management, customer service excellence, and experience in facilities services or hospitality. Use keywords from the job description to align your application with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial role.
How to prepare for a job interview at Foundation Recruitment
✨Showcase Your Customer Service Skills
As a Regional Manager - Front of House, your ability to deliver high-quality customer service is crucial. Prepare examples from your past experiences where you successfully managed customer interactions or resolved issues, highlighting your approach and the positive outcomes.
✨Demonstrate Leadership Experience
This role requires leading and developing on-site teams. Be ready to discuss your leadership style and provide specific instances where you've motivated a team or improved performance. This will show your potential employer that you can effectively manage and inspire others.
✨Understand the Commercial Property Sector
Familiarise yourself with the commercial property industry, especially in relation to Front of House services. Research the company and its portfolio, and be prepared to discuss how your background aligns with their goals and how you can contribute to their growth.
✨Prepare for Questions on Autonomy and Flexibility
Since this role offers autonomy in managing your schedule, think about how you handle responsibility and make decisions independently. Be prepared to answer questions about how you prioritise tasks and adapt to changing circumstances, showcasing your organisational skills.
