At a Glance
- Tasks: Manage daily operations of a vibrant retail scheme and lead exciting improvement projects.
- Company: Dynamic retail property company in North London with a focus on innovation.
- Benefits: Competitive salary, autonomy, and the chance to shape an established retail destination.
- Other info: Supportive culture that values your ideas and offers career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment and drive meaningful change.
- Qualifications: Experience in retail property management and strong communication skills required.
The predicted salary is between 50000 - 55000 € per year.
We are seeking an ambitious, forward-thinking Operations Manager to take ownership of a thriving multi-tenanted retail scheme in North London. This is a fantastic opportunity for an experienced property professional who enjoys autonomy, thrives in a fast-paced environment, and wants the chance to make a real impact. As the sole person onsite, you will have full operational responsibility for the scheme and play a key role in shaping its future. With exciting improvement and development projects planned over the next 3–5 years, this role offers the opportunity to lead from the front and take ownership of meaningful change.
YOUR RESPONSIBILITIES...
- Day-to-day operational management of the retail scheme
- Managing third-party contractors and service partners
- Service charge budget management and financial oversight
- Building strong relationships with tenants, occupiers, and key stakeholders
- Retail and tenant liaison, ensuring excellent occupier engagement
- Managing planned projects and improvement works across the site
- Ensuring compliance with health & safety and operational standards
- Identifying opportunities to improve efficiencies and enhance the customer experience
ABOUT YOU...
- Previous experience within retail property, shopping centres, or multi-tenanted environments
- Strong contractor management experience
- Experience managing service charge budgets
- Excellent communication and stakeholder engagement skills
- Confident working independently and using your own initiative
- Organised, proactive, and solutions-focused
- Project management experience would be highly advantageous
- A good understanding of soft services contractors and M&E contractors
- IOSH (essential) & NEBOSH (desirable)
WHATS ON OFFER...
- A highly autonomous role with genuine ownership
- The opportunity to shape and improve an established retail destination
- Exposure to exciting projects and long-term asset improvements
- A supportive and forward-thinking environment where your ideas will be valued
If you are a motivated Operations/facilities Manager looking for your next challenge and want the opportunity to make something your own, we would love to hear from you, please forward your CV to.
Shopping Centre Operations Manager in London employer: Foundation Recruitment
Join a dynamic and innovative team as an Operations Manager in North London, where you will enjoy a highly autonomous role with the opportunity to shape the future of a thriving retail scheme. Our supportive work culture values your ideas and encourages professional growth through exposure to exciting projects and long-term asset improvements. With competitive salary offerings and a focus on meaningful change, this is an excellent opportunity for those looking to make a real impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Shopping Centre Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail property scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in managing service charge budgets and contractor relationships. Use specific examples from your past roles to demonstrate how you've made a positive impact in similar environments.
✨Tip Number 3
Prepare for interviews by researching the company and its current projects. Understand their goals and challenges, and think about how your skills can help them achieve success. This will show that you're not just interested in any job, but specifically in making a difference at their shopping centre.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and straightforward. Plus, it gives us a chance to see your enthusiasm for the role right from the start. So, hit that apply button and let’s get the ball rolling!
We think you need these skills to ace Shopping Centre Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your previous roles in retail property and any relevant project management experience to show us you’re the right fit for this Operations Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with contractor management and budget oversight!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to improve efficiencies and enhance customer experiences. We love seeing quantifiable results, so if you’ve led successful projects, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Foundation Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of shopping centre operations. Brush up on your knowledge about managing service charge budgets, contractor management, and health & safety compliance. This will show that you're not just interested in the role but are also prepared to take ownership.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in retail property and project management. Think about times when you've improved efficiencies or enhanced customer experiences, as these will resonate well with the interviewers.
✨Build Rapport
Since this role involves a lot of stakeholder engagement, practice how you'll build relationships during the interview. Be friendly, approachable, and ready to discuss how you would engage with tenants and contractors effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the future projects and improvements planned for the shopping centre. This shows your genuine interest in the role and gives you a chance to demonstrate your forward-thinking mindset.
