At a Glance
- Tasks: Be the welcoming face for visitors and manage reception duties in a prestigious setting.
- Company: Join a well-established property management company with a substantial UK portfolio.
- Benefits: Salary up to £27,000, bonus scheme, annual reviews, and career progression.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Work in a UNESCO-listed location and make a real impact on tenant experiences.
- Qualifications: Experience in front of house roles, strong IT skills, and event coordination.
The predicted salary is between 16200 - 19800 € per year.
We are recruiting on behalf of a well-established property management company with a substantial UK portfolio for a Front of House Receptionist to join a high-profile commercial property in Liverpool. This is a fantastic opportunity to work within a prestigious and historic setting, acting as the welcoming face and first point of contact for tenants, clients, and visitors.
YOUR KEY RESPONSIBILITIES:
- Acting as the first point of contact for all visitors, tenants, and clients, delivering an exceptional front-of-house experience
- Managing day-to-day reception duties, including calls, enquiries, and administrative support
- Coordinating and supporting on-site events, ensuring smooth organisation and execution
- Building strong relationships through tenant liaison, handling queries and resolving issues professionally
- Liaising with contractors and service providers, ensuring work is scheduled and completed efficiently
- Operating and monitoring various software platforms and Building Management Systems (BMS)
- Maintaining accurate records, logs, and communication channels across multiple systems
ABOUT YOU:
We are looking for a confident, personable, and highly organised individual who thrives in a customer-facing role. The ideal candidate will have:
- Previous experience in a front of house or receptionist position within a commercial or corporate environment
- Strong IT skills and experience using multiple software systems (experience with BMS is highly desirable)
- Experience in event coordination and tenant engagement
- Excellent communication and interpersonal skills
- A confident, professional manner with the ability to engage with people at all levels
- A proactive approach and the ability to manage multiple tasks effectively
- A commitment to delivering 5★ customer service to tenants and clients
WHATS ON OFFER:
- Salary up to £27,000 per annum
- Discretionary bonus scheme
- Annual salary reviews
- The opportunity to work within a prestigious UNESCO-listed location in Liverpool
- Clear career progression and development opportunities within a large and growing UK property management portfolio
x5 days per week on site. Please send your CV to the contact details provided. Please note that if you do not have events experience then you will not be considered for this role.
Front Of House Receptionist in Liverpool employer: Foundation Recruitment
Join a well-established property management company that offers a vibrant work culture and a prestigious setting in Liverpool. As a Front of House Receptionist, you will enjoy competitive salary packages, annual reviews, and a discretionary bonus scheme, all while being part of a team that values exceptional customer service and professional growth. With clear career progression opportunities and the chance to work in a UNESCO-listed location, this role is perfect for those seeking meaningful employment in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Receptionist in Liverpool
✨Tip Number 1
Make sure to research the company before your interview. Knowing their history, values, and recent projects can help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Receptionist, you'll be the face of the company. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Front Of House Receptionist in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in front-of-house roles and event coordination. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for this prestigious position and how you can deliver that 5★ customer service we value.
Show Off Your IT Skills:Since strong IT skills are a must, make sure to mention any software systems you’ve used, especially if you have experience with Building Management Systems (BMS). We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Foundation Recruitment
✨Know the Company Inside Out
Before your interview, do some research on the property management company. Understand their portfolio, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House Receptionist, delivering exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for clients or resolved issues efficiently. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with BMS and Software
Since experience with Building Management Systems (BMS) is highly desirable, brush up on any relevant software you’ve used before. If you have experience with specific systems, be ready to discuss how you used them to improve efficiency or communication in your previous roles.
✨Prepare for Event Coordination Questions
Given that event coordination is part of the job, think of instances where you successfully organised an event or supported one. Be prepared to discuss your approach to planning, managing logistics, and ensuring everything runs smoothly, as this will highlight your organisational skills.
