At a Glance
- Tasks: Lead security operations at a flagship shopping centre, ensuring safety and compliance.
- Company: Dynamic shopping centre in Leicester with a focus on security excellence.
- Benefits: Competitive salary up to £48,000, career development, and a supportive team environment.
- Other info: Join a vibrant team and enjoy opportunities for personal and professional growth.
- Why this job: Make a real difference in creating a safe and welcoming space for everyone.
- Qualifications: Proven experience in security management and strong leadership skills.
The predicted salary is between 48000 - 48000 £ per year.
We are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders. The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives.
YOUR RESPONSIBILITIES:
- Oversee the daily delivery of all security operations across the centre
- Ensure effective deployment of security personnel and resources
- Maintain a safe and secure environment for customers, retailers, and staff
- Monitor and continuously improve operational performance standards
- Lead on emergency planning and response procedures
- Act as a key point of contact during incidents and major events
- Support and test business continuity and disaster recovery plans
- Provide line management to Operational Team Leaders and Control Room Supervisors
- Lead, motivate, and develop a large, multi-disciplinary security team
- Conduct performance reviews, coaching, and succession planning
- Foster a positive, inclusive, and high-performance team culture
- Identify training needs and ensure all staff are fully trained and compliant
- Deliver and support ongoing development programmes
- Ensure adherence to SIA licensing requirements and industry best practice
- Oversee control room operations, including CCTV monitoring and incident response
- Ensure compliance with relevant legislation and data protection requirements
- Maintain integrity, confidentiality, and proper use of surveillance systems
- Manage third-party security contracts and external service providers
- Build strong relationships with retailers, local authorities, and emergency services
- Act as a key liaison for all security-related matters
- Ensure full compliance with health and safety regulations.
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