Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead security operations at a flagship shopping centre, ensuring safety and security for all.
- Company: Join a prestigious retail destination in the East Midlands with a focus on safety.
- Benefits: Competitive salary up to £38,000, professional development, and career progression opportunities.
- Other info: Foster a positive team culture while managing a large, multi-disciplinary security team.
- Why this job: Make a real impact on safety and customer experience in a dynamic environment.
- Qualifications: Proven experience in security operations and strong leadership skills required.
We are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders.
The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives.
YOUR RESPONSIBILITIES...- Oversee the daily delivery of all security operations across the centre
- Ensure effective deployment of security personnel and resources
- Maintain a safe and secure environment for customers, retailers, and staff
- Monitor and continuously improve operational performance standards
- Lead on emergency planning and response procedures
- Act as a key point of contact during incidents and major events
- Support and test business continuity and disaster recovery plans
- Provide line management to Operational Team Leaders and Control Room Supervisors
- Lead, motivate, and develop a large, multi-disciplinary security team
- Conduct performance reviews, coaching, and succession planning
- Foster a positive, inclusive, and high-performance team culture
- Identify training needs and ensure all staff are fully trained and compliant
- Deliver and support ongoing development programmes
- Ensure adherence to SIA licensing requirements and industry best practice
- Oversee control room operations, including CCTV monitoring and incident response
- Ensure compliance with relevant legislation and data protection requirements
- Maintain integrity, confidentiality, and proper use of surveillance systems
- Manage third-party security contracts and external service providers
- Build strong relationships with retailers, local authorities, and emergency services
- Act as a key liaison for all security-related matters
- Ensure full compliance with health & safety legislation and site policies
- Conduct risk assessments and ensure mitigation measures are implemented
- Promote a strong safety culture across the team
- Deliver a customer-first approach to security operations
- Ensure all interactions with the public and stakeholders reflect professionalism and care
- Support a welcoming and inclusive environment within the centre
- Contribute to the development and delivery of security strategies
- Support long-term planning, risk management, and resilience initiatives
- Drive continuous improvement and innovation within the security function
- Proven experience in a senior security operations role, ideally within a retail or high-footfall environment
- Demonstrated experience managing and developing large teams
- Strong knowledge of security operations, including CCTV systems
- Valid SIA Licence (essential)
- Solid understanding of health & safety, compliance, and risk management
- Experience in emergency planning and incident management
- Knowledge of business continuity and disaster recovery principles
- Understanding of data protection and information security requirements
- Excellent leadership, communication, and stakeholder management skills
- Strong customer service ethos with the ability to engage with diverse audiences
- Professional, confident, and resilient under pressure
- Proactive and solutions-focused
- High attention to detail and integrity
- Strong decision-making and problem-solving abilities
- Committed to continuous improvement and excellence
- Opportunity to work at a prestigious, high-profile retail destination
- A leadership role with real impact on safety and customer experience
- Ongoing professional development and career progression
Assistant Security Manager in Leicester employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Security Manager in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its security operations. Understand their values and how they approach safety and customer service. This will help you tailor your answers and show that you're genuinely interested in making a difference in their team.
✨Tip Number 3
Practice your leadership skills! Since this role involves managing a large team, think of examples from your past experiences where you've successfully led a group. Be ready to discuss how you motivate and develop your team during interviews.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make it happen!
We think you need these skills to ace Assistant Security Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Security Manager role. Highlight your experience in security operations, team management, and any relevant qualifications like your SIA Licence. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership in security operations and how you've improved safety in previous positions. Let us know why you’re excited about joining our team!
Showcase Your Leadership Skills: Since this role involves leading a large team, make sure to highlight your leadership experience. Talk about how you've motivated teams, conducted performance reviews, and fostered a positive culture. We love seeing candidates who can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Foundation Recruitment
✨Know Your Security Operations
Make sure you brush up on your knowledge of security operations, especially in a retail environment. Be ready to discuss your experience with CCTV systems, emergency planning, and incident management. This will show that you understand the core responsibilities of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed large teams in the past. Highlight specific instances where you motivated your team or improved performance standards. This will demonstrate your capability as an operational leader.
✨Emphasise Customer Service
Since this role involves ensuring a welcoming environment, be prepared to talk about your customer service ethos. Share experiences where you engaged with diverse audiences and resolved issues effectively, showcasing your commitment to a customer-first approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents or emergencies. Think through your responses in advance, focusing on your decision-making process and how you would ensure safety while maintaining a positive atmosphere.