At a Glance
- Tasks: Support 220 tenants, enhance communication, and build strong relationships.
- Company: Join Savills, a global leader in property management at Lakeside Shopping Centre.
- Benefits: Enjoy a salary up to £35,000 with a variety of perks and benefits.
- Other info: Flexibility to work weekends and bank holidays is essential.
- Why this job: Make a real impact in a vibrant retail environment while collaborating with diverse teams.
- Qualifications: Retail experience at a senior manager level with excellent customer service skills required.
The predicted salary is between 28000 - 42000 £ per year.
Overview of the Role
We are seeking a dedicated Retail Liaison Executive to join the dynamic team at Lakeside Shopping Centre, working with global property management company, Savills. This pivotal role focuses on supporting the tenants, enhancing communication, and fostering strong relationships across various functions.
Your Responsibilities Will Be:
- Liaising with the 220 onsite tenants, communicating effectively and ensuring they feel fully supported.
- Work collaboratively across all teams, including security, cleaning, customer services, and more.
- Build and maintain robust 3rd party and stakeholder relationships, and champion corporate responsibility initiatives.
This Role Offers the Opportunity To:
- Innovate and lead within a vibrant retail environment.
- Collaborate closely with diverse internal and external stakeholders.
- Make a significant impact on tenant satisfaction and centre performance.
The Right Candidate Will Be:
- Results-driven with substantial shopping centre or retail experience at a senior manager level.
- A proactive individual with excellent customer service skills and strong communication abilities.
- Adaptable, flexible, and detail-oriented with a focus on delivering consistent results.
- Comfortable working 5 over 7 days, including occasional weekend work and bank holiday work.
The Budget for This Role Is Up to £35,000, Including a Wide Range of Perks & Benefits.
Lakeside Shopping Centre – Retail Liaison Executive employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lakeside Shopping Centre – Retail Liaison Executive
✨Tip Number 1
Familiarise yourself with the Lakeside Shopping Centre and its tenants. Understanding the unique challenges and opportunities within the centre will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Savills or similar retail environments. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Highlight your experience in managing relationships and communication in previous roles. Be prepared to share specific examples of how you've successfully supported tenants or stakeholders, as this will resonate well with the responsibilities of the Retail Liaison Executive.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills. Prepare to discuss scenarios where you've had to think on your feet or adjust your approach to meet the needs of diverse stakeholders, as this is crucial for success in a dynamic retail environment.
We think you need these skills to ace Lakeside Shopping Centre – Retail Liaison Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Retail Liaison Executive.
Highlight Relevant Experience: Emphasise your previous experience in retail or shopping centre management. Use specific examples that demonstrate your ability to liaise with tenants and manage stakeholder relationships effectively.
Showcase Communication Skills: Since the role requires excellent communication abilities, include examples in your CV and cover letter that showcase your skills in this area. Mention any relevant achievements that illustrate your success in fostering strong relationships.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. A personalised touch can make your application stand out from the rest.
How to prepare for a job interview at Foundation Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research Lakeside Shopping Centre and Savills thoroughly. Understand their values, recent developments, and how they engage with tenants. This knowledge will help you demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Retail Liaison Executive, effective communication is key. Prepare examples of how you've successfully liaised with multiple stakeholders in previous roles. Highlight your ability to resolve conflicts and enhance tenant satisfaction.
✨Demonstrate Your Proactivity
The ideal candidate is proactive and results-driven. Be ready to discuss instances where you've taken the initiative to improve processes or relationships in a retail environment. This will show that you're not just reactive but can lead and innovate.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might face in this role and how you would address them. This preparation will help you respond confidently during the interview.