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- Tasks: Lead security operations at a flagship shopping centre, ensuring safety and a welcoming environment.
- Company: Join a prestigious retail destination in Leicester with a focus on security excellence.
- Benefits: Competitive salary up to £38,000, ongoing professional development, and career progression.
- Other info: Fast-paced role ideal for proactive individuals committed to continuous improvement.
- Why this job: Make a real impact on safety and customer experience in a dynamic environment.
- Qualifications: Proven experience in security operations and strong leadership skills required.
The predicted salary is between 38000 - 38000 £ per year.
We are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders.
The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives.
YOUR RESPONSIBILITIES:- Oversee the daily delivery of all security operations across the centre
- Ensure effective deployment of security personnel and resources
- Maintain a safe and secure environment for customers, retailers, and staff
- Monitor and continuously improve operational performance standards
- Lead on emergency planning and response procedures
- Act as a key point of contact during incidents and major events
- Support and test business continuity and disaster recovery plans
- Provide line management to Operational Team Leaders and Control Room Supervisors
- Lead, motivate, and develop a large, multi-disciplinary security team
- Conduct performance reviews, coaching, and succession planning
- Foster a positive, inclusive, and high-performance team culture
- Identify training needs and ensure all staff are fully trained and compliant
- Deliver and support ongoing development programmes
- Ensure adherence to SIA licensing requirements and industry best practice
- Oversee control room operations, including CCTV monitoring and incident response
- Ensure compliance with relevant legislation and data protection requirements
- Maintain integrity, confidentiality, and proper use of surveillance systems
- Manage third-party security contracts and external service providers
- Build strong relationships with retailers, local authorities, and emergency services
- Act as a key liaison for all security-related matters
- Ensure full compliance with health & safety legislation and site policies
- Conduct risk assessments and ensure mitigation measures are implemented
- Promote a strong safety culture across the team
- Deliver a customer-first approach to security operations
- Ensure all interactions with the public and stakeholders reflect professionalism and care
- Support a welcoming and inclusive environment within the centre
- Contribute to the development and delivery of security strategies
- Support long-term planning, risk management, and resilience initiatives
- Drive continuous improvement and innovation within the security function
- Proven experience in a senior security operations role, ideally within a retail or high-footfall environment
- Demonstrated experience managing and developing large teams
- Strong knowledge of security operations, including CCTV systems
- Valid SIA Licence (essential)
- Solid understanding of health & safety, compliance, and risk management
- Experience in emergency planning and incident management
- Knowledge of business continuity and disaster recovery principles
- Understanding of data protection and information security requirements
- Excellent leadership, communication, and stakeholder management skills
- Strong customer service ethos with the ability to engage with diverse audiences
- Professional, confident, and resilient under pressure
- Proactive and solutions-focused
- High attention to detail and integrity
- Strong decision-making and problem-solving abilities
- Committed to continuous improvement and excellence
- Opportunity to work at a prestigious, high-profile retail destination
- A leadership role with real impact on safety and customer experience
- Ongoing professional development and career progression
Assistant Security Manager in Coventry employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Security Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might have insights into the role of Assistant Security Manager. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to security operations and team management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you’ve successfully managed teams and improved security operations in previous roles. This will help you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Security Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Security Manager role. Highlight your leadership experience and any relevant security operations roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about security operations and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve security operations. Numbers and examples speak volumes, so don’t hold back on sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Foundation Recruitment
✨Know Your Security Operations
Make sure you brush up on your knowledge of security operations, especially in a retail environment. Be ready to discuss your experience with CCTV systems, emergency planning, and incident management. This will show that you understand the core responsibilities of the Assistant Security Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed large teams in the past. Highlight your ability to motivate and foster a positive team culture. The interviewers will want to see that you can lead effectively and support your team in high-pressure situations.
✨Demonstrate Customer Service Focus
Since this role involves ensuring a welcoming environment, be ready to share instances where you've gone above and beyond for customers or stakeholders. Emphasise your strong customer service ethos and how it aligns with the company's values.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to security incidents or emergencies. Practice your responses to demonstrate your decision-making and problem-solving abilities. This will help you convey your proactive and solutions-focused mindset.