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- Tasks: Lead a team and enhance operations across diverse retail sites.
- Company: Dynamic retail operations team in Central London.
- Benefits: Flexible part-time hours, competitive salary, and supportive team culture.
- Why this job: Make a real impact on retail operations while developing your leadership skills.
- Qualifications: Experience in property management and strong leadership abilities.
- Other info: Opportunity for professional growth in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly organised and proactive Strategic Operations Manager to join a Retail Operations team. This office-based role in Central London is a key position supporting the management and performance of a diverse portfolio of shopping centres and retail parks across the UK – from Inverness to Plymouth.
The role has two main areas of focus:
- Team Leadership – You will directly manage a team of 4 Operations Coordinators, ensuring compliance, consistency, and professional development across the group. You’ll be their first point of support, helping to resolve queries, maintain high operational standards, and foster a collaborative working environment.
- Operational Support & Strategy – Working closely with our Regional Facilities Managers, you’ll support the delivery of exceptional property operations across the portfolio. This includes monitoring performance and compliance, coordinating training, supporting project delivery, and assisting with budgeting and financial oversight.
This is a fantastic opportunity for someone who thrives in a dynamic, multi-site retail environment and enjoys balancing hands-on operational support with strategic oversight but would also like to step away from being hands on.
Key Responsibilities
- Lead, mentor, and develop a team of Facilities Coordinators.
- Ensure compliance with health, safety, and environmental standards across all sites.
- Support Regional Facilities Managers with performance tracking, project delivery, and budget management.
- Organise training programmes and maintain accurate compliance and risk management records.
- Act as a central point of contact between internal teams and external stakeholders.
- Contribute to the continuous improvement of operational processes and systems.
About You…
You’ll be an experienced property or facilities management professional with a strategic mindset and strong leadership skills. You understand what it takes to run safe, compliant, and high-performing retail assets, and you’re comfortable managing multiple priorities across a wide portfolio.
- Proven experience in property operations or facilities management.
- Solid understanding of Health & Safety and environmental compliance.
- Excellent communication and stakeholder management skills.
- Strong organisational ability with a proactive approach to problem-solving.
- Familiarity with Vantify Risk Manager, Records for Buildings, and Vicinitee platforms is advantageous.
What this role offers…
- Part-time role (4 days per week) with flexibility.
- The opportunity to influence and improve operations across a UK-wide portfolio.
- A supportive, collaborative, and professional team environment.
- Competitive salary and benefits package.
Operations Manager in City of London employer: Foundation Recruitment
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and operations sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their portfolio and recent projects. This will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've mentored teams or improved operational processes. This will demonstrate your ability to lead and develop others, which is key for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and want to be part of our dynamic team.
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in property or facilities management, and don’t forget to showcase your leadership skills and strategic mindset. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to team leadership and operational support, and show us your passion for improving retail operations.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive problem-solvers, so share stories that demonstrate your ability to manage multiple priorities and maintain high operational standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at Foundation Recruitment
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in retail. Familiarise yourself with key performance indicators and compliance standards relevant to the role. This will not only show your expertise but also your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing multiple priorities. Think about times when you mentored team members or improved operational processes. This will demonstrate your capability to lead and develop a team effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific operational challenges. Practice articulating your thought process and problem-solving strategies. This will help you convey your strategic mindset and proactive approach to potential issues.
✨Engage with Stakeholder Management
Since the role involves acting as a central point of contact, be prepared to discuss your experience with stakeholder management. Share examples of how you've successfully communicated and collaborated with various teams and external partners to achieve operational goals.