At a Glance
- Tasks: Manage client relationships and vacancies while learning the ropes of recruitment.
- Company: Foundation Personnel, a dynamic recruitment partner in Milton Keynes.
- Benefits: Competitive salary, performance commission, private healthcare, and 30 days remote work allowance.
- Other info: Join a supportive team and enjoy clear career progression opportunities.
- Why this job: Kickstart your career in recruitment with structured training and real impact.
- Qualifications: Recent graduate or early-career professional with strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
About Foundation Personnel
Foundation Personnel is a specialist recruitment partner operating across Foundation, Civils and Infrastructure UK wide. Based in Milton Keynes, we deliver high-quality, compliant and reliable resourcing solutions, supported by a team who operate with pace, clarity and commercial awareness. Our culture is grounded in our TRUE values — Team Aware, Reliable, Up For It, Entrepreneurial – which guide how we work, collaborate and deliver on our commitments.
Job Purpose
The Trainee Account Manager is the entry point into the Foundation Personnel Delivery team. The role is candidate-led and resourcing-focused, growing into Account Manager responsibilities through structured training, shadowing and progressive desk ownership. Trainees follow the 12-week FP Recruiter Academy, moving through four phases: Foundations, Candidate Consultant, Account Manager and Running the Desk. By the end of the programme, the trainee is expected to manage live vacancies end-to-end, contribute to account growth and demonstrate our TRUE values consistently. At Band 1, the role prioritises learning velocity, coachability and consistency of daily desk activity. The trainee builds the foundations of every successful recruiter: phone confidence, registration discipline, compliance accuracy, CRM hygiene, Client growth and management.
Key Responsibilities
- Client Relationship Management
- Service Delivery & Vacancy Management
- Commercial & Account Growth
- Data Quality, Compliance & Reporting
- Internal Collaboration
- Process Improvement & Client Experience
Career Pathway
The Trainee role is the first rung of the FP delivery pathway. Progression is driven by demonstrated capability against the Academy assessments, the 90-day RAG framework and live desk performance.
Skills, Experience & Attributes
Essential
- Graduate or early-career professional with the drive to build a career in specialist recruitment.
- Coachable, organised and target-driven — willing to do the daily reps that make a recruiter successful.
- Strong written and verbal communication; comfortable picking up the phone and holding professional conversations.
- Computer literate; quick to learn new systems and workflows.
- Resilient, self-aware and be open to feedback and learn from it.
Desirable
- Interest in Foundations, Civils, Infrastructure or the built environment.
- Prior exposure to a CRM (Bullhorn, Salesforce, HubSpot or similar).
- Previous sales, customer service, hospitality or call-centre experience.
- Full UK driving licence.
What We Offer
- Competitive salary and performance-related commission
- Comprehensive 12-week training programme — the FP Recruiter Academy.
- Clear career pathway aligned to the TRUE framework.
- Supportive, collaborative team environment.
- 30 days working from home annual allowance.
- Private healthcare (following successful probation).
- Modern office environment with team-based incentives.
Trainee Account Manager in Milton Keynes employer: Foundation Personnel Limited
Foundation Personnel is an exceptional employer, offering a dynamic and supportive work culture in Milton Keynes that prioritises employee growth through its comprehensive 12-week FP Recruiter Academy. With a focus on collaboration and the TRUE values, employees benefit from a clear career pathway, competitive salary, performance-related commission, and modern office amenities, making it an ideal place for those looking to build a meaningful career in recruitment.
Contact Detail:
Foundation Personnel Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager in Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Foundation Personnel values teamwork, reliability, and an entrepreneurial spirit, so think about how you can demonstrate these traits in your conversations. Show us that you're not just a fit for the role, but for our team!
✨Tip Number 2
Practice your phone skills! As a Trainee Account Manager, you'll be making calls regularly. Try role-playing with a friend or family member to build your confidence. The more comfortable you are on the phone, the better you'll connect with clients and candidates.
✨Tip Number 3
Be ready to showcase your coachability. We love candidates who are open to feedback and eager to learn. During interviews, share examples of how you've adapted based on constructive criticism in the past. It shows us you're serious about growing in this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our values and what we stand for at Foundation Personnel. Let’s get you started on your journey with us!
We think you need these skills to ace Trainee Account Manager in Milton Keynes
Some tips for your application 🫡
Show Your TRUE Values:Make sure to highlight how you embody our TRUE values in your application. We love seeing candidates who are Team Aware, Reliable, Up For It, and Entrepreneurial, so weave these into your experiences and motivations.
Tailor Your Application:Don’t just send a generic CV and cover letter! We want to see how your skills and experiences align with the Trainee Account Manager role. Take the time to customise your application to reflect what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us, so don’t miss out on this opportunity!
How to prepare for a job interview at Foundation Personnel Limited
✨Know the TRUE Values
Before your interview, make sure you understand Foundation Personnel's TRUE values: Team Aware, Reliable, Up For It, and Entrepreneurial. Think of examples from your past experiences that demonstrate these values, as they will be key in showing how you fit into their culture.
✨Show Your Coachability
As a Trainee Account Manager, being coachable is essential. Prepare to discuss times when you've received feedback and how you applied it to improve. This will highlight your willingness to learn and adapt, which is crucial for success in this role.
✨Demonstrate Communication Skills
Since strong written and verbal communication is vital, practice articulating your thoughts clearly. You might even want to role-play common recruitment scenarios with a friend to build your confidence in holding professional conversations.
✨Research the Industry
Familiarise yourself with the Foundations, Civils, and Infrastructure sectors. Being able to discuss current trends or challenges in these areas during your interview will show your genuine interest and help you stand out as a candidate who is ready to contribute to account growth.
