SENIOR PAID SOCIAL ACCOUNT MANAGER in London

With our team growing and new business wins on the horizon, we’re on the hunt for a Senior Paid Social Account Manager to join our dynamic team. In this role, you’ll play a part in shaping strategies and driving performance across a diverse portfolio of clients spanning multiple industries. You’ll be the expert behind planning, optimising, and analysing campaigns that deliver real impact. Collaborating closely with your Account Manager and Business Director, you’ll play a key role in ensuring our campaigns are innovative, effective, and keep our clients coming back for more. This is your chance to make your mark, build strong client relationships, and be part of a team that’s always striving for excellence.

What You Will Be Doing

• Drive Account Performance – Oversee and manage the success of Paid Social accounts, ensuring campaigns stay on track, hitting KPIs, and proactively addressing any challenges.
• Own Day-to-Day Operations – Take full responsibility for budget management, performance tracking, account hygiene, and efficient task allocation.
• Build Client Partnerships – Develop and maintain strong, productive relationships, acting as a trusted advisor and strategic partner.
• Lead Client Communication – Serve as the primary point of contact, providing regular updates on campaign performance, leading meetings, and ensuring transparency.
• Define & Track KPIs – Collaborate with clients to set clear campaign objectives, closely monitoring performance against goals and contractual commitments.
• Ensure Excellence & Best Practices – Champion high standards across your team, driving consistency, efficiency, and quality in campaign execution.
• Develop & Mentor Your Team – Guide and support your team members, fostering growth, collaboration, and professional development.
• Analyse & Optimise Performance – Run reports and deep-dive into data insights to identify areas for improvement, making strategic recommendations to enhance results.

What Makes the Paid Social Team at Found Special?

The Found team is a powerhouse of incredibly talented, creative and data-driven individuals who thrive on innovation and precision. Collaboration is at the heart of everything we do—we work as a tight-knit team, always ready to lend a hand when needed and champion each other’s successes. We’re passionate about sharing knowledge, believing it’s the key to continuous growth and self-improvement. Open to exploring new opportunities and testing fresh ideas, we remain relentlessly focused on delivering exceptional results for our clients.

How We Work

We’re incredibly proud of the culture we’ve built – we’ve even won awards for it! Every day we focus on making progress, knowing that achieving big milestones comes from taking many small, deliberate steps. We’re always ready to support one another, share insights, and work together to overcome challenges. We embrace creativity, innovation and experiment relentlessly to deliver for our clients and get them the best possible results. We encourage ownership at every level, empowering our people to challenge the status quo and bring fresh perspectives. Everyone has a voice and can make an impact, bringing their own unique value to our team.

What Does It Take to Be a Paid Social Superstar at Found?

• Proactivity – if you work best in an environment where you need to be told exactly what to do and when, this might not be the right place for you. If you’re someone who thrives on taking initiative, coming up with ideas and suggestions, then you’re in the right place.
• Willingness to learn, adapt and constantly evolve – we never settle for the status quo. We’re always looking at how we can learn, whether that’s a new way of doing something, from our success and failures or how we learn from one another.
• Independence – we thrive off of freedom and autonomy, you will take ownership of your role and your career path, with the best managers and leaders to support and nurture along the way.
• You have experience running successful Paid Social campaigns in an agency environment.

What Is the Interview Process?

• Informal screening process with our People Experience team. This is to go through your top line experience and ask any questions we might have from your application (15-20 minutes).
• 1st stage interview with our Director of Paid Media & Head of Paid Operations to go through your experience and skills to date in more depth as well as an opportunity to discuss how you like to work best. We’ll also give you the opportunity to ask us any questions you have about Found. (45-60 minutes).
• 2nd stage interview will involve a task with a 30 min presentation, with at least a week turnaround time. You’ll then present this back to the Director of Paid Media & Head of Paid Operations where we’ll look at your thought process and how you apply your knowledge and experience in a real work example. (60 minutes).

Perks and Benefits

• Dynamic, Flexible Working – Work is what we do, not where we do it. We believe in having a working environment where we thrive and can do our best work, whether that is at home, in the office or on the beach.
• Private Medical Insurance – We support your health and wellbeing with either a cash pot or enhanced medical insurance to help with both medical and dental needs.
• Financial Wellbeing Coaching – Access to Bippit which provides access to professionally qualified coaches who assist with household financial accounts, budget monitoring, and creating holistic financial plans for all aspects of life.
• 1-1 Counselling & Mental Health Support – Supporting your mental health, you will have access to six 1-1 sessions of therapy, plus access to self-directed content and frequent live workshops with Oliva for life.
• Subsidised Gym Membership – Access to a platform of multiple gyms across the UK.
• Enhanced Parental Leave – We offer competitive packages to support our team with big life changes with up to 6 months enhanced primary caregiver pay and 6 weeks secondary caregiver pay.
• Interchangeable Bank Holidays – We have a global multicultural team, so everyone gets the choice to swap bank holidays to cultural/religious days that are important to them.
• Matchable Partnership – Two paid volunteering days via Matchable, a platform that promotes social impact by connecting individuals with meaningful community volunteering opportunities.
• Personalised Career Progression – We know that progression is highly individual. You'll have a personalised development plan with meaningful, impactful training opportunities.

At Found, we’re passionate about building a team of talented individuals from all walks of life who share the skills and drive to help us achieve our mission. That’s why we’re committed to a hiring process free from judgment, prejudice, or bias. We encourage everyone to apply for our roles—your gender identity, race, ethnicity, sexual orientation, age, or background will never impact how your application is considered. We’re dedicated to fostering an inclusive culture where everyone feels empowered to do their best work, enjoy their journey, and truly feel they belong.