PAID SOCIAL ACCOUNT DIRECTOR in London

With our team growing and new business wins on the horizon, we are on the hunt for a Paid Social Account Director to join our dynamic team. In this role, you will play a part in shaping strategies and driving performance across a diverse portfolio of clients spanning multiple industries. You will be the expert behind successful and winning campaigns that deliver real impact. Collaborating closely with your Account Manager and Business Director, you will play a key role in ensuring our campaigns are innovative, effective, and keep our clients coming back for more. This is your chance to make your mark, build strong client relationships, and be part of a team that is always striving for excellence.

What You Will Be Doing

• Lead & Strategise – Take ownership of all Paid Social accounts under your remit, shaping strategies, defining responsibilities, and guiding your team to success.
• Drive Performance – Oversee campaign performance, ensuring we are on track to meet goals while identifying opportunities for growth and flagging any challenges.
• Set & Track KPIs – Work closely with clients to define key metrics and ensure we consistently deliver against their objectives.
• Innovate & Optimise – Use advanced analytics and forecasting to refine and enhance strategies, including keeping up to date with latest industry updates, ensuring we are at the forefront of Paid Social.
• Build Strong Client Partnerships – Develop close, trusted relationships with clients, understanding their goals and ensuring we deliver outstanding results.
• Grow the Business – Contribute to pitches, proposals, and upsells with Paid Performance strategies that win new opportunities.
• Develop Your Team – Manage and mentor account managers and executives, helping them grow their skills and careers.
• Analyse & Improve – Continuously review and refine accounts, making strategic recommendations that push performance forward.
• Collaborate & Integrate – Work seamlessly with SEO, PPC, Growth, and Data teams to develop integrated performance plans that deliver real results.

What Makes the Paid Social Team at Found Special?

The Found team is a powerhouse of incredibly talented, creative and data-driven individuals who thrive on innovation and precision. Collaboration is at the heart of everything we do – we work as a tight-knit team, always ready to lend a hand when needed and champion each other's successes. We are passionate about sharing knowledge, believing it is the key to continuous growth and self-improvement. Open to exploring new opportunities and testing fresh ideas, we remain relentlessly focused on delivering exceptional results for our clients.

How We Work

We are incredibly proud of the culture we have built – we have even won awards for it! Every day we focus on making progress, knowing that achieving big milestones comes from taking many small, deliberate steps. We are always ready to support one another, share insights, and work together to overcome challenges. We embrace creativity, innovation and experiment relentlessly to deliver for our clients and get them the best possible results. We encourage ownership at every level, empowering our people to challenge the status quo and bring fresh perspectives. Everyone has a voice and can make an impact, bringing their own unique value to our team.

How Does the Team Work?

You will be given autonomy to work on accounts and take ownership/shape the way of working, with lots of support from your Head of Team and Growth team. We work collaboratively – both within the Paid Social team and across departments. We work really closely with PPC, SEO & Growth & Client Experience. We have open communications – there aren't any silly questions and there is no limit to how many you can ask – whether that be to the Head of Paid Social, SAM or SAE.

What Does It Take to Be a Paid Social Superstar at Found?

• Proactivity – If you work best in an environment where you need to be told exactly what to do and when, this might not be the right place for you. If you are someone who thrives on taking initiative, coming up with ideas and suggestions, then you are in the right place.
• Willingness to learn, adapt and constantly evolve – We never settle for the status quo. We are always looking at how we can learn, whether that is a new way of doing something, from our successes and failures or how we learn from one another.
• Independence – We thrive off of freedom and autonomy, you will take ownership of your role and your career path, with the best managers and leaders to support and nurture along the way.
• Expertise in Paid Social – You have hands-on experience running successful Paid Social campaigns in an agency environment and know how to drive results.

What Is the Interview Process?

• Informal screening process with our People Experience team. This is to go through your top line experience and ask any questions we might have from your application (15-20 minutes).
• 1st stage interview with Head of Paid Social & Head of Paid Operations to go through your experience and skills to date in more depth as well as an opportunity to discuss how you like to work best. We will also give you the opportunity to ask us any questions you have about Found (45-60 minutes).
• 2nd stage interview will involve a task with a 30-minute presentation, with at least a week turnaround time. You will then present this back to the Head of Paid Social, Head of PPC & Head of Paid Operations where we will look at your thought process and how you apply your knowledge and experience in a real work example (60 minutes).

Perks and Benefits

• Dynamic, Flexible Working – Work is what we do, not where we do it. We believe in having a working environment where we thrive and can do our best work, whether that is at home, in the office or on the beach.
• Private Medical Insurance – We support your health and wellbeing with either a cash pot or enhanced medical insurance to help with both medical and dental needs.
• Financial Wellbeing Coaching – Access to Bippit which provides access to professionally qualified coaches who assist with household financial accounts, budget monitoring, and creating holistic financial plans for all aspects of life.
• 1-1 Counselling & Mental Health Support – Supporting your mental health, you will have access to six 1-1 sessions of therapy, plus access to self-directed content and frequent live workshops with Oliva for life.
• Subsidised Gym Membership – Access to a platform of multiple gyms across the UK.
• Enhanced Parental Leave – We offer competitive packages to support our team with big life changes with up to 6 months enhanced primary caregiver pay and 6 weeks secondary caregiver pay.
• Interchangeable Bank Holidays – We have a global multicultural team, so everyone gets the choice to swap bank holidays to cultural/religious days that are important to them.
• Matchable Partnership – Two paid volunteering days via Matchable, a platform that promotes social impact by connecting individuals with meaningful community volunteering opportunities.
• Personalised Career Progression – We know that progression is highly individual. You will have a personalised development plan with meaningful, impactful training opportunities.
• And lots more!

At Found, we are passionate about building a team of talented individuals from all walks of life who share the skills and drive to help us achieve our mission. That is why we are committed to a hiring process free from judgment, prejudice, or bias. We encourage everyone to apply for our roles—your gender identity, race, ethnicity, sexual orientation, age, or background will never impact how your application is considered. We are dedicated to fostering an inclusive culture where everyone feels empowered to do their best work, enjoy their journey, and truly feel they belong.