Asset Manager in London

The Company:

Found is the exclusive in-house operator of market leading UK developer FEC. We are on a mission to be the no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. We are the only operator across residential and commercial markets, encompassing block, property, asset, lettings, green space and estates management.

We are obsessed with experience led living, viewing every touch point with our customers as an opportunity to add value. From greeting our residential customers at the door to supporting our commercial customers in their growth, we ensure our buildings, homes, neighbourhoods and green spaces come to life.

The Role:

This role isn’t for someone who wants to just manage a portfolio. We’re looking for someone who thrives on creating vibrant, commercially successful places, who sees opportunities where others don’t, and who knows how to turn spaces into destinations. Reporting to the Managing Director, you’ll be at the heart of our commercial portfolio in London, owning every stage of its lifecycle.

Your biggest mission will be shaping and driving a bold commercial strategy that focuses on retail and meanwhile uses, boosting profitability while ensuring our brand and development projects stand out from the crowd.

The remit of the Asset Manager will include the following responsibilities:

• Stay on Top of Our Assets: Keep our asset schedule up to date, ensuring everything runs smoothly across our portfolio.
• Shape Our Commercial Strategy: Develop and roll out a forward-thinking plan to maximise value and impact.
• Drive Lettings Success: Own and refine the lettings strategy, ensuring it meets market trends and demand.
• Secure New Tenants: Build relationships, manage a strong pipeline, and sign new commercial lettings - collaborating with agents when needed.
• Activate Meanwhile Uses: Identify and create dynamic meanwhile uses, working alongside the development team to align with future projects.
• Manage Tenancies with Precision: Oversee tenancy schedules, rent invoicing, and rent collection, ensuring smooth operations.
• Keep Budgets in Check: Prepare and manage service budgets to ensure financial efficiency.
• Handle Landlord Responsibilities: Identify and oversee remedial works under tenancy agreements, ensuring timely delivery.
• Prioritise Safety & Compliance: Ensure all health and safety obligations are met across all tenures.
• Monitor & Improve Our Estate: Regularly visit properties to assess condition, address issues, and reduce void costs.
• Manage Landlord-Tenant Relations: Oversee all landlord and tenant matters, ensuring fair and effective negotiations.
• Review & Optimise Leases: Assess lease formats to identify opportunities, mitigate risks, and strengthen our position.
• Negotiate Rent & Tenancy Transitions: Lead rent reviews and end-of-tenancy discussions to maximise revenue.
• Oversee Planning Applications: Manage all commercial and meanwhile use planning applications with attention to detail.
• Upgrade & Enhance Our Assets: Plan and deliver new-build landlord CAT A works, tenant fit-outs, and refurbishment projects to boost value.
• Maximise Occupancy & Revenue: Create strategic annual plans to drive estate occupancy and financial success.
• Shape Vibrant Spaces: Contribute to placemaking by supporting events and activations in our Neighbourhoods.
• Advise on Commercial Growth: Provide expert input on commercial aspects of existing and future development projects.
• Managing the Managing Agents: Be the point of contact for our London based Managing Agents ensuring that all Property Management Agreements are delivered accordingly.

Personal Specifications:

We need someone who has passion and experience in delivering exceptional customer service. Here is what we are looking for in our dream candidate:

• You understand how to maximise asset value, drive revenue, and create commercially successful spaces. Experience in asset management, property, or commercial leasing is a must.
• You see the bigger picture, identify opportunities, and develop strategies that drive long-term success.
• You take ownership, solve problems before they arise, and make things happen without waiting for direction.
• You’re confident building relationships with tenants, agents, and stakeholders, handling negotiations, and ensuring smooth landlord-tenant interactions.
• You can juggle tenancy schedules, rent collection, and lease agreements while keeping your eye on overall portfolio performance.
• You know how to activate spaces, implement meanwhile uses, and bring developments to life with events and partnerships.
• Budget management, rent reviews, and service charge oversight? You’ve got it covered.
• You understand lease formats, landlord obligations, health & safety, and planning applications to keep everything running smoothly.
• This is a fast-paced role where no two days are the same. You can handle multiple projects, adapt to change, and stay focused under pressure.
• You’re excited about shaping communities, building vibrant commercial spaces, and making a real impact on the urban environment.
• You will be MRICS General Practice qualified or equivalent.

As much as we want you to love working with us, we don’t expect you to do it for nothing. Here is what’s in it for you:

• Competitive salary
• Discretionary annual bonus
• 26 days annual leave
• Company Pension Scheme
• Private Medical Insurance
• Life Assurance
• Voluntary benefits including gym membership discounts and cycle to work.

Equal Opportunities: It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.