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- Tasks: Engage with clients, manage leasing documentation, and provide exceptional customer service daily.
- Company: Join a dynamic property management company focused on building strong relationships and delivering outstanding experiences.
- Benefits: Enjoy competitive salary, 25 days leave, gym discounts, and family-friendly policies.
- Why this job: Be part of a vibrant team that values authenticity, creativity, and exceptional service in a fast-paced environment.
- Qualifications: 1-5 years of leasing experience in the residential sector; strong communication and organisational skills required.
- Other info: Embrace a culture of continuous improvement and make a real impact in the property industry.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Leasing Executive who lives and breathes experience, embodies our brand values, and believes that customer service is of the highest importance. Reporting into the Head of Leasing, you will be a standout individual with a true passion for delivering exceptional customer service. The perfect candidate will thrive under pressure, demonstrate a passion for leasing, relationship building, and consistently strive to exceed targets. Experience in the property sector is essential.
In addition to leasing responsibilities, the role will involve various administrative duties, including managing leasing documentation, maintaining accurate records, handling customer enquiries, coordinating appointments, and assisting with reporting and compliance tasks. Strong organisational skills and attention to detail will be key to success in this role.
The remit of the Leasing Executive will include the following:
- Build Relationships: Create strong and lasting relationships with key clients - from property owners to residents.
- Be authentically you: Show your personality and make viewings an unforgettable experience.
- Be a professional matchmaker: Pair residents with homes that perfectly suit their needs.
- Property management: Engage with residents and build rapport.
- Have a chat: Engage with residents post-lease signing to gather feedback.
- Know your stuff: Stay ahead of the market with insights and awareness of competition.
- Ultimate multitasker: Handle customer enquiries, schedule viewings, and manage paperwork.
- Be an ambassador: Live and breathe our brand values.
- Encourage and support: Push your team to exceed expectations.
- Don’t be a trailblazer: Lead in delivering exceptional experiences.
- Know your numbers: Support portfolio growth by onboarding investors.
- Target smasher: Smash monthly leasing goals.
- Clear Communication: Be a great communicator with internal teams and external clients.
- Build bonds: Establish strong relationships through regular communication.
- Play by the rules: Ensure compliance with company policies and housing regulations.
- Legal eagle: Provide necessary legal assistance to investors and residents.
- Stay in the loop: Keep knowledge fresh by attending industry updates.
- Care: Collaborate with internal teams to support ESG goals.
Personal Specifications:
- Experience of delivering a world-class customer experience.
- Experience of driving quality and compliance across an organisation.
- Leasing experience within the Residential sector, having circa 1-5 years’ experience.
- Propertymark member with a minimum qualification of Level 3 is desirable.
- Able to work with autonomy and demonstrate initiative.
- An inspiring team player.
- Up for change and can adapt easily.
- Thrives in a fast-paced environment.
- Confident and proactive approach.
- High level of communication skills with negotiation ability.
- Able to provide and analyse data to drive performance.
- An ethos of continuous improvement.
Here is what’s in it for you:
- Competitive salary
- 25 days annual leave
- Pension Scheme
- Family friendly policies
- Gym membership discounts, cycle2work, health cash plans and more.
Equal Opportunities: It is the Company’s policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.
Leasing Executive employer: Found
Contact Detail:
Found Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Executive
✨Tip Number 1
Familiarise yourself with the latest trends in the property sector. Understanding market fluctuations and competitor strategies will not only boost your confidence but also demonstrate your commitment to staying ahead in the leasing game.
✨Tip Number 2
Practice your communication skills! Since clear and effective communication is key in this role, consider role-playing scenarios where you engage with clients or colleagues. This will help you convey information simply and effectively.
✨Tip Number 3
Network within the industry. Attend local property events or join online forums to connect with other professionals. Building relationships can lead to valuable insights and potential referrals that could help you stand out as a candidate.
✨Tip Number 4
Showcase your personality during interviews. Remember, authenticity is magnetic! Share your experiences and stories that highlight your passion for customer service and relationship building, making sure to connect on a personal level.
We think you need these skills to ace Leasing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the property sector and showcases your customer service skills. Use specific examples that demonstrate your ability to build relationships and exceed targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leasing and customer service. Share personal anecdotes that reflect your personality and how you connect with clients. Make it clear why you are a great fit for this role.
Highlight Relevant Experience: When detailing your work history, focus on roles where you delivered exceptional customer experiences. Mention any achievements related to leasing or property management that align with the job description.
Showcase Your Communication Skills: Since clear communication is key for this role, ensure your application is well-written and free of errors. Use straightforward language and maintain a friendly tone to reflect your ability to engage with clients effectively.
How to prepare for a job interview at Found
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for delivering exceptional customer service during the interview. Share specific examples from your past experiences where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's values.
✨Demonstrate Relationship-Building Skills
Prepare to discuss how you've successfully built and maintained relationships in previous roles. Highlight your ability to connect with clients and colleagues alike, as strong interpersonal skills are crucial for a Leasing Executive.
✨Be Organised and Detail-Oriented
Since the role involves various administrative duties, be ready to showcase your organisational skills. Discuss how you manage paperwork, keep records accurate, and handle multiple tasks efficiently, as attention to detail is key in this position.
✨Stay Informed About the Property Market
Research current trends and insights in the property sector before your interview. Being knowledgeable about the market will not only impress your interviewers but also demonstrate your commitment to staying ahead in the industry.
