Assistant Resident Experience Manager

Assistant Resident Experience Manager

Full-Time 27000 - 33000 £ / year (est.) No working from home possible
Found

At a Glance

  • Tasks: Support daily operations and deliver exceptional resident experiences in a vibrant community.
  • Company: Join a unique operator leading the way in residential and commercial markets.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
  • Other info: Thriving team culture with opportunities for leadership and professional development.
  • Why this job: Be part of a mission to create unforgettable living experiences and make a real impact.
  • Qualifications: Experience in property, hospitality, or leisure industries with a passion for customer service.

The predicted salary is between 27000 - 33000 £ per year.

Assistant Resident Experience Manager - Found The Company Found is the exclusive in-house operator of market leading UK developer FEC… so you just know it’s gotta’ be good right?

And we are on a mission… to be the no.1, experience led, brand-centric 360 lifestyle operator in the UK.

Not just for a ‘time in life’, but for a lifetime.

If you aren’t up for that, no problem, but now is the time to stop reading.

Still with us?

Great.

Let’s get into it.

We’re actually pretty special… totally unique to the market, we are the only operator across residential and commercial markets, encompassing block, property, asset, lettings, green space and estates management.

We are into every inch of it.

The Role First things first, pen pushers and clock watchers need not apply.

We are looking for someone who embodies our brand values, wants to get stuck in, and help make the magic happen.

We're looking for a standout individual who has a true passion for delivering exceptional customer service and understands the intricacies of supporting a large building and estate.

The perfect candidate thrives under pressure, demonstrates a passion for community, team management and consistently meets deadlines.

Experience in the property sector, hospitality, or leisure industries is essential.

Excited?

You should be.

So what’s the gig?

We’re looking for a proactive and people-oriented Assistant Resident Manager to support the daily operations of our residential buildings.

This role plays a vital part in delivering an exceptional resident experience, maintaining operational standards, and leading a high-performing on-site team.

Acting as a key link between the Resident Experience Team and senior management, you’ll help uphold a service culture that’s professional, responsive, and consistently best-in-class.

Operational

Support: Support the smooth day-to-day running of the building, ensuring everything operates efficiently and to a high standard and supporting with on-call issues.

Team

Leadership: Lead and inspire the Resident Experience Team by offering clear guidance, consistent support, and constructive feedback to foster high performance.

Flexibility and trustworthiness are essential to success in this role.

Building Standards

Assistant Resident Experience Manager employer: Found

Found is an exceptional employer that offers a vibrant and dynamic work environment in London, perfect for those looking to grow their careers. With competitive salaries, generous annual leave that increases with service, and unique incentives like trips to Bali, we prioritise employee wellbeing and development. Our collaborative culture fosters creativity and innovation, making it an exciting time to join our journey as we expand our client base and redefine office space solutions.

Found

Contact Details:

Found Recruitment Team

We think you need these skills to ace Assistant Resident Experience Manager

Exceptional Customer Service
Team Management
Operational Support
Problem-Solving Skills
Flexibility
Trustworthiness
Communication Skills