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For Companies At a Glance
- Tasks: Support Azure cloud services, troubleshoot issues, and optimise environments.
- Company: Join a growing organisation focused on innovative cloud solutions.
- Benefits: Enjoy competitive salary, annual bonus, and funded Microsoft certifications.
- Why this job: Be part of a dynamic team, working with cutting-edge technology in a fast-paced environment.
- Qualifications: Experience in Azure IT support and knowledge of Microsoft Azure services required.
- Other info: Ideal for those seeking career growth in cloud technology.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Azure Support Engineer to join a growing organisation in a new role for the company. This role is ideal for someone with a strong background in Azure IT support who thrives in a fast-paced environment and enjoys troubleshooting complex cloud issues.
Responsibilities:
- Provide support for Azure cloud services and infrastructure
- Monitor, maintain, and optimize Azure environments, ensuring high availability and performance
- Troubleshoot and resolve cloud-related issues, liaising with vendors where necessary
- Assist in the deployment, configuration, and automation of cloud services
- Implement and maintain security best practices within Azure environments
- Collaborate with Development and Infrastructure teams to improve cloud infrastructure
Key Skills & Experience:
- Proven experience in an Azure IT support environment
- Strong knowledge of Microsoft Azure services, Azure Active Directory / Microsoft Entra ID, Virtual Machines, and Networking
- Experience with Azure environment setup and management
- Understanding of ITIL processes and experience working with ticketing systems
Desirable:
- Microsoft Azure certifications (AZ-104, AZ-900, AZ-500)
- Previous experience in a Managed Service Provider (MSP) or fast-paced IT support role
What’s on Offer?
- Opportunity to work with the latest Azure cloud technologies
- Clear progression path with funded Microsoft certifications
- Competitive salary + benefits package including annual bonus
Contact Detail:
Found Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure IT Support Engineer
✨Tip Number 1
Familiarise yourself with the latest Azure services and features. Keeping up-to-date with Azure updates will not only enhance your knowledge but also show potential employers that you're proactive and passionate about the technology.
✨Tip Number 2
Engage in online communities or forums related to Azure support. Networking with professionals in the field can provide insights into common challenges and solutions, which can be beneficial during interviews.
✨Tip Number 3
Consider setting up a personal Azure environment to practice your skills. Hands-on experience with deploying and managing Azure services will give you practical knowledge that can set you apart from other candidates.
✨Tip Number 4
Prepare for technical interviews by reviewing common troubleshooting scenarios in Azure. Being able to articulate your thought process and problem-solving approach will demonstrate your expertise and confidence in handling complex issues.
We think you need these skills to ace Azure IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure IT support. Focus on specific projects or roles where you've managed Azure services, and include any relevant certifications like AZ-104 or AZ-900.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your troubleshooting skills and how you thrive in fast-paced environments, providing examples of past experiences that demonstrate these qualities.
Highlight Relevant Skills: When detailing your skills, emphasise your knowledge of Microsoft Azure services, Azure Active Directory, and networking. Be specific about your experience with cloud-related issues and ITIL processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT support role.
How to prepare for a job interview at Found Talent
✨Showcase Your Azure Knowledge
Make sure to brush up on your knowledge of Microsoft Azure services, especially Azure Active Directory, Virtual Machines, and Networking. Be prepared to discuss specific projects or experiences where you've successfully implemented or managed these services.
✨Demonstrate Troubleshooting Skills
Since the role involves troubleshooting complex cloud issues, be ready to share examples of how you've resolved similar problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with ITIL Processes
Understanding ITIL processes is crucial for this position. Brush up on your knowledge of IT service management and be prepared to discuss how you've applied these principles in previous roles, particularly in relation to ticketing systems.
✨Highlight Collaboration Experience
This role requires collaboration with Development and Infrastructure teams. Think of examples where you've worked cross-functionally to improve cloud infrastructure or resolve issues, and be ready to discuss how you communicate and collaborate effectively.
