At a Glance
- Tasks: Support a busy office by managing claims and liaising with clients.
- Company: Accident management specialist based in Byker, Newcastle upon Tyne.
- Benefits: Competitive salary, 22 days holiday plus bank holidays, and a day off for your birthday.
- Other info: Office-based role with a standard Monday to Friday schedule.
- Why this job: Join a dynamic team and develop your admin skills in a supportive environment.
- Qualifications: Organised, IT-savvy, and possess strong communication and problem-solving skills.
The predicted salary is between 26676 - 26676 € per year.
Job Description
Our Client is looking for an Administrator to support an existing busy office based at Hoults yard, Byker, Newcastle upon Tyne.\\n\\nThe company is an accident management specialist, specialising in vehicle replacement and repair compensation\\n\\nDuties:\\n\\n * Organise, manage and submit claim details to external parties\\n\\n * Ensure claim details are handled and referred to the relevant parties in a timely and accurate manner\\n\\n * Make and receive calls to clients and transfer to the correct parties\\n\\n * Ensure referring parties are kept up to date on the progress of claims\\n\\n * Ensure claims are progressed and services instructed correctly\\n\\n * Analyse claim rejections reasons\\n\\n * Assist the business admin supervisor with other admin duties relevant to the role\\n\\n * Liaise with internal and external parties\\n\\nIdeal qualities:\\n\\n * Organised\\n\\n * Good Knowledge of IT\\n\\n * Conflict Resolution\\n\\n * Can work under pressure\\n\\n * Have strong problem solving skills\\n\\n * Excellent written and verbal communication skills\\n\\n * Good customer service skills\\n\\nOther\\n\\n * 8:30am – 5pm\\n\\n * Office Based\\n\\n * \\n\\n Salary £26.676 per annum\\n\\n * \\n\\n 37.5 hours Monday - Friday\\n\\n * \\n\\n 22 days holiday plus Bank Holidays, with additional day off for Birthday
Business Support Administrator in Newcastle upon Tyne employer: Found Recruitment Services
Our Client is an excellent employer, offering a supportive work environment in the heart of Byker, Newcastle upon Tyne. With a focus on employee growth and development, the company provides comprehensive training opportunities and encourages a collaborative culture where every team member's contribution is valued. Enjoy competitive benefits including 22 days of holiday plus bank holidays, and a unique additional day off for your birthday, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Newcastle upon Tyne
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show genuine interest.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. We want to sound confident and articulate, especially when discussing our organisational skills and problem-solving abilities.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows we’re engaged and keen to learn more about the role and the team dynamics.
✨Tip Number 4
Follow up with a thank-you email after the interview. It’s a nice touch that keeps us on their radar and reinforces our enthusiasm for the position.
We think you need these skills to ace Business Support Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator role. Highlight your organisational skills and any relevant experience in handling claims or customer service. We want to see how you can fit into our busy office!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and ability to work under pressure, as these are key qualities we’re looking for.
Show Off Your IT Skills:Since good knowledge of IT is essential, don’t forget to mention any software or tools you’re familiar with. If you've used specific systems for managing claims or data, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Found Recruitment Services
✨Know the Company Inside Out
Before your interview, do some research on the company and its role in accident management. Understanding their services, especially around vehicle replacement and repair compensation, will show that you're genuinely interested and prepared.
✨Show Off Your Organisational Skills
As a Business Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the busy office environment they’re looking for.
✨Practice Your Communication Skills
Since the role involves liaising with clients and external parties, practice clear and concise communication. You might even want to role-play common scenarios, like handling a claim or resolving a conflict, to showcase your verbal skills during the interview.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you’ve analysed issues, like claim rejections, and how you resolved them. This will highlight your critical thinking and adaptability under pressure.
